Mattie Fry
Lemon Cove,CA
Summary
Administrative Professional with extensive experience in optimizing team productivity and managing multiple projects. Proven success in developing strategic plans, streamlining operations, and improving workflow efficiency. Skilled in project support, relationship building, and inventory management, bringing strong organizational skills and proactive problem-solving abilities to advance career opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Schematics Coordinator
Sprouts Farmers Market
11.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Bakery Department Manager
Sprouts Farmers Market
08.2024 - 11.2024
- Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
- Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
- Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
- Optimized the bakery''s workflow by regularly evaluating and updating equipment and processes, resulting in increased efficiency and productivity.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Bakery Assistant Department Manager
Sprouts Farmers Market
02.2024 - 08.2024
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Assisted management in minimizing overhead costs by effectively managing resources, avoiding overproduction of products, and minimizing waste.
Deli Clerk
Sprouts Farmers Market
10.2023 - 01.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
Barista
Exeter Coffee Company
02.2021 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Retail Sales Associate
Luis Nursery
04.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.a
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases and locate items.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Catering Server
White Horse Inn and River Terrace
03.2016 - 11.2019
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Arranged linens and table settings according to seating plan and event theme.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Education
Bachelor of Science - Criminology And Justice
California State University, San Marcos
San Marcos, CA12-2024
Bachelor of Arts - Business Administration
Cuesta College
San Luis Obispo, CA07-2023
Bachelor of Arts - Graphic And Digital Design
California State University, Fresno
Fresno, CASkills
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Support
- Strategic Planning
Certification
- Small Business Management, Cuesta College, 2023 May
Languages
Spanish
Limited Working
ASL
Limited Working
Timeline
Schematics Coordinator
Sprouts Farmers Market
11.2024 - Current
Bakery Department Manager
Sprouts Farmers Market
08.2024 - 11.2024
Bakery Assistant Department Manager
Sprouts Farmers Market
02.2024 - 08.2024
Deli Clerk
Sprouts Farmers Market
10.2023 - 01.2024
Barista
Exeter Coffee Company
02.2021 - 10.2023
Retail Sales Associate
Luis Nursery
04.2020 - 01.2021
Catering Server
White Horse Inn and River Terrace
03.2016 - 11.2019
- Small Business Management, Cuesta College, 2023 May
Bachelor of Science - Criminology And Justice
California State University, San Marcos
Bachelor of Arts - Business Administration
Cuesta College
Bachelor of Arts - Graphic And Digital Design
California State University, Fresno
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