Mattie Roe
Haiku,HI
Summary
A dedicated and dependable retail leader adept at managing demanding, high-volume tasks, enduring prolonged periods of standing, and maneuvering effortlessly. Possesses exceptional physical endurance, collaborative skills, and effective communication abilities. Committed to exceeding production targets and consistently enhancing customer contentment on a daily basis.
Overview
10
10
years of professional experience
Work History
Stock Lead
Victoria's Secret Warehouse
10.2019 - 05.2024
- Trained new hires in merchandising, processing shipment correctly, storage management and customer service.
- Managed shipment receiving, processing and storage under tight timelines.
- Setup the shipment line, made sure it stayed flowing while directing and overseeing the team
- Coordinated assignments to keep workspaces clean and organized.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained a safe working environment, complying with company safety policies and OSHA regulations.
Stock/Shipment team
Ralph Lauren Polo
06.2018 - 12.2019
- Neatly processed incoming shipment boxes, sorted and organized shipment
- Cleaned entire store from front to back of house
- Greeted and helped customers on the selling floor
- Recovered and replenished the selling floor
- Monthly floor sets for each department
- Back of house resets
- Back stocked shipment
- Scanned the store as well as back of house for inventory intake
- Filled in on cash register for other coworkers on selling floor, handled payments and returns
Stylist/Look Team
Levi’s Strauss & Co.
10.2014 - 04.2019
- Neatly processed incoming shipment, replenished floor, ran cash register, assisted customers in fitting room as well as on the floor with their questions and concerns
- Assisted new employees with in store training
- Assisted customers with styling
- Greeted and helped customers feel welcomed once they entered the store
- Communicated and interacted with customers
- Experienced in both Men’s and Women’s department.
Front Office Medical Administrative Assistant
Nevada Internal Medicine Center
01.2015 - 05.2016
- Scheduled appointments for patients, answered and managed an incoming multi-line telephone
- Call and reminded patients of upcoming appointments, prepped doctor’s charts, managed a daily schedule to make sure the Doctor left on time
- Maintained accurate medical records, contributing to improved patient care and safety.
- Received, recorded and filed medical payments by check, cash, and credit card as well as verified insurance daily
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Home Schooled – Christian Liberty Academy
06.2013
Skills
- Microsoft Office & Excel
- Staff Training
- Cash Register Operations
- Customer Service
- Multi-Tasking
- Money Handling
- Accountability
- Strong Effective Communication
- Attention to Detail
- Quick Learner
- Dependable and reliable
- Motivated Team Player
References
- Ana Hernandez, Stock Lead, (702) 290-4069
- Bo Raymond, Stock Manager, (435) 879-1114
- Chris Barrett, Professional, (702) 300-2522
Community Service
- The Shade Tree
- Bailey’s Nest
- We R Community
- No Place for Hate
- Las Vegas Rescue Mission
- Grace Baptist Church
Timeline
Stock Lead
Victoria's Secret Warehouse
10.2019 - 05.2024
Stock/Shipment team
Ralph Lauren Polo
06.2018 - 12.2019
Front Office Medical Administrative Assistant
Nevada Internal Medicine Center
01.2015 - 05.2016
Stylist/Look Team
Levi’s Strauss & Co.
10.2014 - 04.2019
Home Schooled – Christian Liberty Academy
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