Mattie Smith
Johnson City,TN
Summary
Highly-motivated upcoming new graduate RN with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Bringing strong work ethic and excellent organizational skills to any setting. Dedicated nursing student currently finishing BSN, RN degree from East Tennessee State University. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills throughout the past 2.5 years.
Overview
7
7
years of professional experience
1
1
Certification
Work History
New Student and Family Programs Intern
East Tennessee State University
2022.11 - Current
- Hired and lead a team of over 100 student leaders to effectively run and organize new student orientations, new student events, and ETSU's Preview for ETSU's incoming fall freshman/transfer classes of 2023 and 2024
- Engaged students by fostering greater sense of community and serving as role model, educator and mentor to undergraduates.
- Analyzed problems and worked with teams to develop solutions.
Server
Burg'r & Barrel
2023.04 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Lifeguard
East Tennessee State University
2021.07 - 2023.07
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Student Orientation Leader
East Tennessee State University
2021.10 - 2023.01
- Welcomed students and family members, answered questions and directed guests at official new student orientation sessions.
- Helped students transition from other campuses, international locations and secondary school environments to college life.
Server Supervisor
Sharpies Restaurant
2018.03 - 2022.12
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Science - Nursing
East Tennessee State University 3.6 GPA
Johnson City, TN 12.2024
High School Diploma -
Watauga High School
05.2021
Skills
- Strategic planning and analysis
- Team collaboration
- Administrative tasks
- Operations support
- Event Planning
- Time Management
- Work Planning and Prioritization
- Team collaboration
Certification
- BSL Provider - American Heart Association - (Current)
- Bloodborne Pathogens Certification - OSHA - (Current)
- Emergency Preparedness Certification - (Current)
- Hazard Communication Certification - (Current)
- Blood Borne Pathogens Certification - (Current)
- Hazard Waste Certification - (Current)
- HIPAA Training Certification - (Current)
- Portable Fire Extinguisher Certification - (Current)
- TN ABC Card License
Timeline
Server
Burg'r & Barrel
2023.04 - Current
New Student and Family Programs Intern
East Tennessee State University
2022.11 - Current
Student Orientation Leader
East Tennessee State University
2021.10 - 2023.01
Lifeguard
East Tennessee State University
2021.07 - 2023.07
Server Supervisor
Sharpies Restaurant
2018.03 - 2022.12
Bachelor of Science - Nursing
East Tennessee State University 3.6 GPA
High School Diploma -
Watauga High School
- BSL Provider - American Heart Association - (Current)
- Bloodborne Pathogens Certification - OSHA - (Current)
- Emergency Preparedness Certification - (Current)
- Hazard Communication Certification - (Current)
- Blood Borne Pathogens Certification - (Current)
- Hazard Waste Certification - (Current)
- HIPAA Training Certification - (Current)
- Portable Fire Extinguisher Certification - (Current)
- TN ABC Card License
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