Mattie Linda Vroman
Eagle Sports
Glasgow,MO
13
years of professional experience
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Phlebotomist
1 Month- Collected blood samples using venipuncture and capillary techniques.
- Ensured compliance with infection control procedures and safety protocols.
- Maintained accurate patient records and specimen labeling for laboratory analysis.
- Assisted in training new staff on phlebotomy techniques and best practices.
Cashier
9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize store layout and inventory management.
Customer Service Representative
1 Year- Resolved customer inquiries through multiple communication channels, ensuring timely and effective support.
- Trained new team members on product knowledge and customer service protocols to enhance team performance.
- Collaborated with cross-functional teams to streamline processes and improve the overall customer experience.
- Managed customer complaints by providing solutions and following up to ensure satisfaction and retention.
Janitor
1 Year- Maintained cleanliness of church facilities to ensure welcoming environment for congregants.
- Operated floor cleaning equipment to enhance overall sanitation standards.
- Collaborated with staff to establish and uphold safety protocols for facility maintenance.
- Trained new team members on cleaning procedures and safety practices.
Tutorial Assistant
3 Years- Guided students through reading comprehension strategies, enhancing literacy skills and fostering a love for reading.
- Developed tailored lesson plans to meet individual learning needs, ensuring effective engagement and participation.
- Monitored student progress, providing constructive feedback to parents and educators for continuous improvement.
Summer Intern
9 Years 4 Months- Maintaining the quality of sanitation and cleaning standards
- Policing the area to ensure guests/participants have an outstanding game experience
- Securing the park for safety and upholding rules and regulations
- Protecting guests from the hazards of the terrain and belligerent individuals
- Conveying a positive image of the Eagle Sports by providing professional, courteous interaction with all participants
- Officiating games when needed
Private Nanny
4 Months- Supervised a young girl
- Responsible for cleaning and housekeeping
- Keeping the girl safe during the day when parents were at work
Education
BBA - Counseling Psychology
Associate of Science - Vet Tech
- Phlebotomy Technician
Certification - Phlebotomy Technician
- Phlebotomy Career Training
- GPA: 4.0
Certificate of Training - Phlebotomy Technician
Certificate # MI-2512-22186
High School Diploma
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Timeline
Customer Service Representative
MidwayUSA
01.2024 - 01.2025Read More
Janitor
Safe Harbor Church
01.2023 - 01.2024Read More
Phlebotomist
Missouri Delta Hospital
03.2022 - 04.2022Read More
Cashier
Lowes
01.2020 - 10.2020Read More
Summer Intern
Eagle Sports
04.2017 - 08.2026Read More
Tutorial Assistant
Children Reading Empowerment Program, Eastside Community Church
01.2016 - 01.2019Read More
Private Nanny
Full-Time Nanny
04.2013 - 08.2013Read More
Great Lakes Cyber Academy
High School Diploma
Read More
Phlebotomy Training Specialists
Certificate of Training from Phlebotomy Technician
Read More
Certification from Phlebotomy Technician
Read More
Southeast Hospital College of Nursing & Health Sciences
from Phlebotomy Technician
Read More
Liberty University
BBA from Counseling Psychology
Read More
Penn Foster College
Associate of Science from Vet Tech
Read More