Mattisen Moats-Carr
Bettendorf,Iowa
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration, resolving issues with customers, predicting customers' needs, and management.
Overview
3
3
years of professional experience
Work History
Babysitter
Olerich Family
10.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Server, Host, Supervisor, Expediter
Village Inn
05.2020 - Current
- Assisted managers with quickly resolving service- and food-related issues.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
BBA - Marketing And Sport And Recreation Management
University of Iowa
Iowa City, IA05.2026
High School Diploma -
Pleasant Valley High School
Bettendorf, IA05.2022
Skills
- Pos Operation
- Customer Service and Rapport
- Transactions and Cash Handling
- Optimizing Workflows
- Shift Management
- Table Bussing
Timeline
Babysitter
Olerich Family
10.2020 - Current
Server, Host, Supervisor, Expediter
Village Inn
05.2020 - Current
BBA - Marketing And Sport And Recreation Management
University of Iowa
High School Diploma -
Pleasant Valley High School
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