Microsoft
Mattison Laster
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Provides professional and courteous customer service with high levels of integrity and accuracy. Consistently recognized for "service with a smile" mentality.
Overview
3
3
years of professional experience
Work History
Orientation Leader
Georgia Southern University
03.2023 - 08.2023
- Assisted with transition to college life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Provided directions and general information to visitors regarding popular events and places of interest.
- Coordinated and led group campus tours of up to 40 students and parents.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Sustained collaborative relationships with faculty, staff and administration.
Intern
Lex Fellowship
07.2023 - 07.2023
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Studied Constitution, statutes and ordinances of quasi-judicial bodies to determine ramifications for cases.
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Analyzed legal documents and identified pertinent issues for clients.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Front End Cashier/Retail Sales Associate
Lowes
08.2020 - 08.2021
- Operated POS cash register and equipment to collect payments.
- Educated employees on register use, merchandising, and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Interacted well with customers to build connections and nurture relationships.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Business Administration - Management
Georgia Southern University
Statesboro, GASkills
- Technical Writing
- Business Development
- Financial and operational reporting
- GAAP and statutory reporting
- Documentation skills
- Sales experience
- Accounting systems and software
Additional Information
- Strategic Management
- Economics
- Finance
- Accounting
- Business Analytics
Software
SAP
Excel
Database
Timeline
Intern
Lex Fellowship
07.2023 - 07.2023
Orientation Leader
Georgia Southern University
03.2023 - 08.2023
Front End Cashier/Retail Sales Associate
Lowes
08.2020 - 08.2021
Bachelor of Business Administration - Management
Georgia Southern University