Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mattison Leahey

Gibsonville,NC

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.

Organized Medical Records Receptionist known for high productivity and efficient task completion. Specialize in electronic health records management, patient data confidentiality adherence, and interdepartmental communication. Excel in time management, adaptability, and problem-solving to enhance office operations and patient experience.

Overview

5
5
years of professional experience

Work History

Medical Records Receptionist

Piedmont Partners for Mental Health
Greensboro, North Carolina
06.2024 - Current
  • Took messages from patients and promptly relayed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained accurate medical records by filing documents in designated areas according to established procedures.
  • Received and processed patient scheduling requests in a timely manner.
  • Greeted patients and guests upon entering lobby areas.
  • Utilized software systems such as AdvancedMD for creating and managing patient schedules.
  • Conducted regular follow-ups with patients who had missed their scheduled appointments to reschedule them at another time.
  • Maintained a thorough understanding of medical terminology, as well as coding and billing requirements for various types of insurance plans.
  • Developed and implemented comprehensive social media strategies to increase brand visibility and engagement across multiple platforms.

Restaurant Team Member

1618 West Seafood Grille
Greensboro, North Carolina
05.2021 - 09.2024
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Answered phone calls promptly and handled inquiries from customers.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Ensured all dishes were presented attractively before serving to customers.
  • Trained new team members on restaurant policies and procedures.
  • Collected money, made change and counted out register at end of shift.

Recreation Center Supervisor

UNCW Recreation Center
Wilmington, North Carolina
10.2019 - 05.2021
  • Trained new employees on policies and procedures related to use of facilities.
  • Assigned work to team members and evaluated performance against standards.
  • Developed and implemented many events every quarter.
  • Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.

Education

Master of Arts - Industrial And Organizational Psychology

Liberty University
Lynchburg, VA
12-2023

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC
12-2021

Skills

  • Patient scheduling
  • Medical record maintenance
  • AdvancedMD software
  • Medical terminology
  • Customer service
  • Attention to detail
  • Time management
  • Confidentiality practices

References

References available upon request.

Timeline

Medical Records Receptionist

Piedmont Partners for Mental Health
06.2024 - Current

Restaurant Team Member

1618 West Seafood Grille
05.2021 - 09.2024

Recreation Center Supervisor

UNCW Recreation Center
10.2019 - 05.2021

Master of Arts - Industrial And Organizational Psychology

Liberty University

Bachelor of Arts - Psychology

University of North Carolina At Wilmington
Mattison Leahey