Mattisyn Shaner
Frazeysburg,OH
Summary
Knowledgeable [Desired Position] with solid foundation in retail sales. Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
08.2024 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Volunteer
Licking County Aging Partners
03.2024 - 04.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Doggie Daycare Lead
06.2023 - 12.2023
- Contributed to marketing efforts by developing promotional materials highlighting the benefits of our services, resulting in increased client inquiries and bookings.
- Promoted a positive work environment by fostering teamwork and open communication among staff members.
- Streamlined check-in and check-out processes, reducing wait times and increasing customer satisfaction.
- Provided excellent customer service by addressing concerns promptly, resulting in high levels of client trust and loyalty.
- Supported seamless record-keeping practices by updating client files regularly with pertinent information about their pets'' health status or behavioral changes.
- Managed inventory levels of supplies and equipment, ensuring adequate resources were available for daily operations without excessive overhead costs.
- Ensured proper feeding routines were followed for each dog according to individual dietary requirements.
- Maintained a clean and orderly facility with regular sanitation procedures, ensuring a healthy environment for dogs.
Education
No Degree - Licensed Massage Therapy
Career And Technology Education Center of Licking
Newark08.2025
GED -
Career And Technology Education Centers of Licking
Newark06.2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Retail sales
- Flexible schedule
- Store opening and closing
- Professional appearance
- Relationship building
- Phone etiquette
- Conflict resolution
- Policy and procedure adherence
- Organized and efficient
- Positive attitude
- Team collaboration
- Community service
- Computer skills
- Adaptability and dependability
- Answering phones
- [State] Driver's license
Timeline
Retail Sales Associate
08.2024 - 11.2024
Volunteer
Licking County Aging Partners
03.2024 - 04.2024
Doggie Daycare Lead
06.2023 - 12.2023
No Degree - Licensed Massage Therapy
Career And Technology Education Center of Licking
GED -
Career And Technology Education Centers of Licking
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