Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mattye Ernst

Chandler,AZ

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Howard Family Dental
09.2018 - 07.2023
    • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
    • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
    • Managed patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
    • Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
    • Supported dentist during procedures by preparing materials, sterilizing equipment, and updating patient charts as needed.
    • Increased patient satisfaction by promptly addressing billing discrepancies and resolving issues amicably.
    • Demonstrated versatility in administrative tasks including data entry, payment processing, report generation, and document management – helping maintain smooth office operations overall.
    • Communicated with insurance companies regarding claims and eligibility.

Dental Assistant

Kidz Korner Dentistry
08.2017 - 09.2018
    • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
    • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
    • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
    • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
    • Enhanced patient rapport by consistently delivering compassionate and professional care.

Education

Dental Assisting -

Palmetto School Of Career Development
Savannah
07.2018

Some College (No Degree) -

Georgia Southern University
Statesboro

Skills

    • Phone Etiquette
    • Payment Processing
    • Insurance Verification/Billing
      • Electronic Charting
      • Data Entry
      • Multi-tasking

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Dental Assistant

Howard Family Dental
09.2018 - 07.2023

Dental Assistant

Kidz Korner Dentistry
08.2017 - 09.2018

Dental Assisting -

Palmetto School Of Career Development

Some College (No Degree) -

Georgia Southern University

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Mattye Ernst