Matza Rodriguez
Rochester Hills,MI
Summary
Talented Parts Professional bringing 7 years in supply change and customer service experience. Friendly and personable team player with good problem-resolution, organizational and planning abilities. Bilingual fluency in Spanish and English. Experienced with inventories, purchase orders and update computer systems.
Overview
12
12
years of professional experience
Work History
Material Planning Bought in Parts Coordinator
ZKW
12.2020 - 10.2021
- Coordinated with purchasing department to order additional parts as needed.
- Created reports on current stock levels, cost analysis, and trends in ordering patterns.
- Maintained accurate records of all parts received and distributed.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Informed upper management or department heads of items loaded or problems encountered.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Material Planner
Continental Automotive
Silao, Guanajuato
01.2015 - 11.2016
- Developed and implemented material planning strategies to maintain optimal inventory levels.
- Analyzed material requirements and scheduled production activities accordingly.
- Monitored stock levels of raw materials and worked with vendors to ensure timely delivery of goods.
- Created work orders for parts, components, and supplies needed in production process.
- Performed regular physical audits of warehouse inventory levels and updated records accordingly.
- Collaborated with other departments regarding material availability and usage.
Material Planner
HFI
Romita, Guanajuato
09.2012 - 12.2014
- Monitored stock levels of raw materials and worked with vendors to ensure timely delivery of goods.
- Investigated discrepancies between actual inventories and records in system database. Managed of consignment materials.
- Forecasted future demand based on historical data analysis.
- Coordinated pick-up and delivery with logistic team for raw material.
- Maintained accurate records related to inventory management such as purchase orders, invoices.
Material Planner
American Axle Manufacturing
Silao, Guanajuato
01.2010 - 09.2012
- Coordinated ordering activities with purchasing department and logistic team to ensure on-time delivery of materials.
- Managed office supplies inventory and placed orders when necessary.
- Conducted regular meetings with project teams to discuss progress and set goals.
- Developed reports detailing progress made on individual tasks as well as overall timelines.
- Scheduled Milk Run for raw material and empty dunnage, coordinate with logistic team and three areas more.
- Created, updated, and monitored production orders.
Customer Service Representative
Industrias RC
Mexico, CDMX
01.2010 - 05.2010
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Bachelor in Foreign Trade and Customs -
Universidad Iberoamericana
01.2010
Skills
- Inventory Restocking
- Ordering Parts
- Reviewing Deliveries
- Parts Documentation
- Customer Service
- Computer Skills
- Emergency Response
- Planning
- Inventory planning
- Raw material analysis
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
Custom
- Volunteer at school.
- Student of ESL
Timeline
Material Planning Bought in Parts Coordinator
ZKW
12.2020 - 10.2021
Material Planner
Continental Automotive
01.2015 - 11.2016
Material Planner
HFI
09.2012 - 12.2014
Material Planner
American Axle Manufacturing
01.2010 - 09.2012
Customer Service Representative
Industrias RC
01.2010 - 05.2010
Bachelor in Foreign Trade and Customs -
Universidad Iberoamericana
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