Maude Mathieu
Kissimmee
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
13
13
years of professional experience
4016
4016
years of post-secondary education
1
1
Certification
Work History
Security Officer
Westgate Vacation Villas Resort & Spa
Kissimmee
03.2018 - 02.2026
- Monitored facility access to ensure safety and security for guests and staff.
- Conducted regular patrols of property to identify potential safety hazards.
- Responded promptly to guest inquiries and security incidents throughout the resort.
- Managed surveillance systems to monitor activities and maintain safety protocols.
- Documented incidents and prepared reports for management review and action.
- Trained new security personnel on procedures and emergency response protocols.
- Assisted with crowd control during events, ensuring a safe environment for attendees.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Security Officer
Securitas Security Services USA
Orlando
03.2020 - 10.2024
- Monitored facility access to ensure safety and security for guests and staff.
- Conducted regular patrols of property to identify potential safety hazards.
- Responded promptly to guest inquiries and security incidents throughout the resort.
Security Officer
Allied Universal Security Services
Maitland
03.2016 - 03.2018
Bus Driver
Mv Transportation Inc.
Orlando
07.2013 - 01.2014
- Navigated routes efficiently while adhering to safety regulations and traffic laws.
- Assisted passengers with disabilities, ensuring a comfortable and accessible ride.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Maintained accurate records of passenger counts and trip logs daily.
- Fostered a positive environment through courteous interactions with passengers.
- Collaborated with team members to improve service delivery and operational efficiency.
- Reported maintenance issues promptly to ensure vehicle reliability and performance.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Verified that all passengers were seated before operating the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Announced stops clearly to help passengers disembark at correct locations.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Complied with local traffic regulations and safety requirements for bus operation.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Collected fares, tickets and passes accurately.
- Helped unload luggage from buses upon arrival at destination stops.
- Stocked buses with supplies such as maps, brochures and other materials for passenger use.
- Performed minor repairs on buses when necessary such as changing tires or jump-starting engines.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Facilitated smooth passenger loading and unloading at designated route stops.
Education
Valencia College
Orlando, FLGlades Central High School
Belle Glade, FLSkills
- Surveillance management
- Incident reporting
- Emergency response
- Access control
Accomplishments
- 5 year’s certificate received from westgate
Certification
- CPR ARD program from American health care.
Languages
French
Professional
English
Beginner
Timeline
Security Officer
Securitas Security Services USA
03.2020 - 10.2024
Security Officer
Westgate Vacation Villas Resort & Spa
03.2018 - 02.2026
Security Officer
Allied Universal Security Services
03.2016 - 03.2018
Bus Driver
Mv Transportation Inc.
07.2013 - 01.2014
Valencia College
Glades Central High School