Hi, I’m
Maude Sehneah
Phoenix,Az
To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith
Summary
Experienced bartender with 8+ years of experience in the hospitality industry. Highly skilled at crafting unique cocktails and providing excellent customer service. Able to multitask efficiently while managing a busy bar, ensuring high-quality standards are maintained. Committed to creating an enjoyable atmosphere for customers through friendly conversation and efficient drink-making skills. Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver.
Overview
16
years of professional experience
Work History
MAS Entertainment - TorontoTOronto, ON
CEO
01.2014 - 07.2023
Job overview
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Brainstormed and implemented creative event concepts and themes.
- Developed post-event reports to determine effectiveness of each event.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Optimized social media content for maximum engagement and reach.
- Conducted daily updates to social media profiles to boost company online presence.
District 45Toronto, ON
Bar Manager
11.2017 - 12.2020
Job overview
- Implemented new drink policies, reducing over-pouring by 40%.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Consulted with managers to organize special events and promotions.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Guvernment Bar TorontoToronto, ON
Head Bartender
04.2013 - 01.2015
Job overview
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
McDonald'sHamilton, ON
Customer Service
12.2015 - 06.2016
Job overview
- Welcoming every customer with a smile and being genuinely friendly
- Delivering fast, friendly and accurate service to all customers
- Attending to customers’ needs as a primary focus
- Referring difficult customer inquiries to a Manager
- Maintained a positive attitude with customers that are hard to please.
Dr Roz's Healing PlaceToronto, ON
Youth Worker Assistant
02.2012 - 11.2014
Job overview
- Facilitate groups and supervise youth programs
- Perform client interventions and report incidents to supervisor
- Assist with fundraising events
- Mentor and support clients as well as promote interests of young people
- Developed and implemented an innovative mentorship program that successfully transitioned at-risk youth into college and career paths
Hamilton, ON
Personal Support Worker
01.2008
Job overview
- Developed strong relationships with clients and their families, providing emotional support as needed
- Assist clients with activities of daily living, such as bathing, dressing, and grooming
- Provide help with medication administration and meal preparation
- Monitor patient condition by taking vital signs and observing physical changes
- Respond to inquiries from patients in a polite manner while providing accurate information regarding services available at the facility
- Assist nurses in responding quickly to medical emergencies or other urgent situations that may arise during care-giving shifts
- Schedule follow-up appointments for patients as necessary, referring them to specialists when appropriate.
Education
Centennial College
from Hospitality, Tourism and Culinary Arts
Skills
- SEPTEMBER 2014 — JUNE 2016
- Strong communication and problem-solving, and customer service skills Well organized and able to think quickly on my feet while working with customers and other staff members Knowledge of food safety regulations as well as basic cooking techniques is also necessary for this field With a deep understanding of different cultures can help you better serve diverse clientele
- Skills
- Ability to Multitask
- Communication Skills
- Adaptability
- Time Management
- Ability to Work in a Team
- Customer Service
- Ability to Work Under Pressure
- Fast Learner
- Effective Time Management
- Guest Relations
- Event Logistics Management
- Customer Needs Assessments
- Staff Training
- Marketing and Sales
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bar Manager
District 45
11.2017 - 12.2020
Customer Service
McDonald's
12.2015 - 06.2016
CEO
MAS Entertainment - Toronto
01.2014 - 07.2023
Head Bartender
Guvernment Bar Toronto
04.2013 - 01.2015
Youth Worker Assistant
Dr Roz's Healing Place
02.2012 - 11.2014
Personal Support Worker
01.2008
Centennial College
from Hospitality, Tourism and Culinary Arts
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