MAUDE STEPHENE JOHNSON
Los Angeles,California
Summary
Events professional with experience producing, designing and planning corporate, social and non-profit events. Specializing in private sector and community events. Experienced in vendor, database and event crisis management. Goal, deadline and detail oriented. Adept at multitasking and working with teams. Excellent interpersonal communication skills and flexibility. Ability to maximize resources and work diligently under pressure to meet expectations and demands.
Experienced with menu planning, food preparation, and event coordination. Utilizes culinary expertise to deliver exceptional catering services and custom menus that exceed client expectations. Track record of maintaining high standards in food safety and customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Catering Chef
Chefene Culinary Creations
11.2015 - Current
- Developed and executed catering menus tailored to diverse client needs.
- Led food preparation, ensuring high standards of quality and presentation.
- Collaborated with event planners to design seamless service experiences for clients.
- Enhanced customer satisfaction through personalized meal options and attentive service.
- Cooked for large groups of people and managing various types of food for large events.
- Provided exceptional client service through proactive communication and addressing concerns promptly.
- Conceptualized menus to account for dietary restrictions, food allergies and personal requests.
- Provided friendly, courteous service to create memorable moments for guests.
- Collaborated with clients to plan event venues, menus and budgets.
- Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
- Assisted with menu development and planning.
- Researched menu options, adapting and modifying recipes to accommodate dietary restrictions, allergies and/or cultural preferences.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Developed custom proposals tailored to clients'' specific needs, offering personalized solutions that showcased expertise and dedication to excellence.
Event Coordinator
A.S.A. EVENT DESIGN
05.2006 - Current
- Performed complete consulting and event management.
- Designed, developed and implemented original, creative ideas for a variety of events.
- Produced and upsold additional in-house services (floral arrangements, catering, custom invitation design, graphic design, web design & specialty favors, custom design décor, etc.)
- Set-up site inspections with each client to accurately plan event.
- Significant customer focus to communicate effectively and identify and assess client needs.
- Implemented plans of action to productively and efficiently resolve issues/problems and identify opportunities.
- Established trust and positive relationships with all event vendors and clients.
- Flexible and adaptive to fast-paced environment and multitasking.
- Ability to develop and implement solutions, maintain composure and remain positive under stress.
- Firm commitment to exceeding expectations while meeting quality customer service standards.
- Developed event timelines and schedules, optimizing resource allocation and client satisfaction.
- Coordinated logistics for large-scale events, ensuring all components aligned seamlessly.
Junior Account Executive
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
- Managed and provided full service campaign accounting for a portfolio of 35 client accounts, including political action committees (PACs), new candidates and consecutive term politicians.
- Generated and submitted required quarterly political report filings to local, state and federal government entities.
- Created project presentations for new client acquisition, consulting and campaign strategy.
- Performed internal account reconciliation and bank account reconciliation.
- Coordinated judicial campaign management.
- Managed Administrative Assistant positions and duties.
- Addressed constituent issues and concerns.
Executive Assistant
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
- Aided President, VP and account executives in servicing portfolio of their clients and business needs.
- Managed President and Vice President’s daily calendars, correspondence, conference and travel schedule.
- Analyzed, collected and researched information for political report filings.
- Coordinated company and client special events (i.e. think tanks, retreats, fundraisers and other special interest projects).
- Protected and maintained the confidentiality of proprietary information and increased client confidence.
- Processed client banking & credit card transactions.
Administrative Assistant
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
- Greeted guests and clients both in-person or via telephone. Answered and directed inquiries.
- Maintained office supply inventory by anticipating needed supplies, keeping track of inventory, placing and expediting orders and ensuring receipt of supplies.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Managed scheduling and coordination for executive meetings and client engagements.
Education
Associate of Arts - Hospitality
West Los Angeles College
Los Angeles2027
Diploma - Culinary Arts
LeCordon Bleu
12.2011
Bachelors of Business Administration - undefined
Loyola Marymount University
05.2008
Skills
- Microsoft Office-Word, Excel, PowerPoint, Outlook
- Customer Service
- Organization & Administration
- Problem Solving
- Time and Task Management
- Planning/Organization
- Budgeting
- Database Management
- Conferences, Meetings and Workshops
- Logistics
- Menu Development
- Client Collaboration
- Food Safety
- Complete Corporate, Non-Profit and Private Event/Meeting Management
- Fundraisers
- Vendor Management
Accomplishments
- Diamond In The Rough Award Recipient- Loyola Marymount University. Helps identify, encourage, support, mentor, hone, polish and develop students to become outstanding undergraduate collegiate entrepreneurs.
- Used Microsoft Excel to develop inventory tracking and other project management spreadsheets.
- Completed National Restaurant Association's ServSafe Manager course which further advanced competencies in safe food handling.
- Executed catering services for events with 200+ attendees.
- Planned corporate meetings, lunches and special events for groups of employees.
Affiliations
- MPI-Meeting Professionals International
- ISES-International Special Events Society
- NACE-National Association of Catering Executives
Certification
- Intercultural Competency Certificate- Advanced Training in Human Relations, Loyola Marymount University
- ServSafeTraining, ServSafe Manager Certificate
Timeline
Catering Chef
Chefene Culinary Creations
11.2015 - Current
Junior Account Executive
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
Executive Assistant
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
Administrative Assistant
DAVID L. GOULD POLITICAL REPORTING & CONSULTING COMPANY
06.2006 - 06.2015
Event Coordinator
A.S.A. EVENT DESIGN
05.2006 - Current
Diploma - Culinary Arts
LeCordon Bleu
Bachelors of Business Administration - undefined
Loyola Marymount University
Associate of Arts - Hospitality
West Los Angeles College
EVENT MANAGEMENT HIGHLIGHTS
- California Political Treasurers Association- Full service event manager for annual education conference. Provided presentations on possible cities to host annual event for organization. Coordinated daily events/itineraries, meals and activities. Select all vendors and venues for activities and dining. Collects funds for event attendance and coordinates each attendee travel accommodations. Coordinated and assembled program journal and oversaw ad solicitation.
- David Gould Company- In-house event manager for client and internal company needs. Full service vendor and venue selection as well as event implementation.
- F. Ruth Moore V.S.O.- Fundraising Events & Annual Children’s Christmas Party- Exclusive full-service event manager for annual non-profit holiday event servicing over 1000 children every year. Secure venue and attain all applicable permits. Provide and secure buses for attendees. Purchase and all toys, gift stocking supplies and food. Coordinate all logistics for over 200 volunteers for food preparation, seating, toy and food distribution. Contacted and coordinated with all media outlets for event coverage.
- National Association of Minority Contractors- Provided full service event management for the annual fundraising and awards event. Selected and approved all vendors in collaboration with executive board. Provided full design and logistics for day-of-the event.
- Los Angeles County Department of Public Social Services- Provided full service event coordination for holiday employee appreciation event. Provided all décor and catering services in-house.
- Loyola Law School- Provided full event coordination for Annual Black Student Law Association graduation. Secured State Senator for Keynote address. Selected vendors for catering and entertainment. Designed and printed full color commemorative program book. Provided all day-of logistics and coordination.
- Our Authors Study Club- Exclusive full-service event manager for all fundraising and social events. Coordinated scholarship program and selection committee.
- Over 100 Private Social Events - Coordinated activities, selected and arranged décor, secured event spaces, managed invite lists, coordinated logistics, secured catering and event locations.