Maura Baus
Rocky River,OH
Summary
As a proactive, results-oriented account manager with a focus on generating new revenue, expanding business with current customers, while building relationships with partners, I am seeking the Account Executive position at Hyland. Committed to building strong partner relationships and delivering exceptional service, I aim to leverage my skills to contribute to the success of the Channel organization.
Overview
9
9
years of professional experience
Work History
Senior Account Manager
Hyland
10.2019 - Current
- Responsible for building, maintaining, and managing long-term relationships with current partners.
- Developed and executed customized account plans, to ensure partners meet the required quota and competency status.
- Collaborate and consult with current customers to understand business objectives and maximize the value of their products and solutions.
- Demonstrated success managing executive relationships with partners.
- Collaborated with cross-functional teams to develop and execute strategic customer success plans.
- Conducted quarterly business reviews with partners to assess their goals and identify areas for improvement.
- Led deal reviews for key opportunities to ensure strategic alignment and optimize outcomes.
Sales Support Representative
Hyland
04.2018 - 10.2019
- Collaborated closely with account executives and account managers to provide exceptional support for existing accounts
- Assisted in executing sales, conversion, and up-sell campaigns, actively contributing to the company's growth
- Fostered strong relationships with clients, ensuring their needs were met and exceeded, resulting in high customer satisfaction.
Business Development Representative
AML Rightsource
09.2017 - 03.2018
- Proactively sought and cultivated new clients through strategic networking initiatives, resulting in the expansion of client base
- Orchestrated event coordination by proficiently managing diverse services, including participant accommodation and transportation, facility arrangements, and catering logistics.
Senior Mortgage Loan Originator
Rocket Mortgage
05.2015 - 07.2017
- Analyzed client's financial requirements and formulated customized proposals to effectively address their needs
- Successfully showcased the unique advantages and value offered by Quicken Loans, differentiating it from lower-priced competitors.
Education
Finance - Bachelor of Science
Ohio University
ATHENS, OHIO05.2015
Skills
- Relationship-building
- Strategic Account Planning
- Networking
- Client Communication
- Time Management
- Account Management
- Partnership Development
- Territory Management
- Teamwork and Collaboration
Timeline
Senior Account Manager
Hyland
10.2019 - Current
Sales Support Representative
Hyland
04.2018 - 10.2019
Business Development Representative
AML Rightsource
09.2017 - 03.2018
Senior Mortgage Loan Originator
Rocket Mortgage
05.2015 - 07.2017
Finance - Bachelor of Science
Ohio University
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