Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Maura Garcia

Phlebotomist
San Dimas,CA

Summary

Certified healthcare professional with extensive expertise in phlebotomy, consistently meeting high standards in medical environments. Demonstrates a strong commitment to accurate and safe blood collection, prioritizing patient comfort and care. Proven ability to collaborate effectively and adapt to dynamic clinical settings, with a focus on achieving superior patient outcomes. Maintains a meticulous work ethic to ensure the highest level of quality in all tasks performed.

Overview

14
14
years of professional experience

Work History

Certified Phlebotomist II

Quest Diagnostics
05.2024 - 03.2025
  • Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Collaborated with interdisciplinary teams of healthcare professionals to ensure smooth coordination of care plans involving blood testing requirements.
  • Improved patient comfort by employing efficient and gentle phlebotomy techniques.
  • Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
  • Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
  • Exhibited strong multitasking abilities, efficiently managing multiple patients and tasks simultaneously without compromising quality of service.
  • Increased laboratory efficiency by processing and organizing specimens in a timely manner.
  • Aided in maintaining inventory levels of phlebotomy supplies, ensuring ample stock was available for uninterrupted services.
  • Updated knowledge regularly through continuing education courses, staying current on industry trends and advancements in phlebotomy techniques.
  • Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Conducted venipuncture and other CT procedures.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, heel sticks pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Assisted in training and onboarding new phlebotomists.
  • Handled insurance verification tasks using Quanum and eQCV to validate patient insurance information.
  • Prepare all collected specimens for testing and analysis

Certified Phlebotomist

Foundation Laboratory/ St. John's Community Medica
02.2023 - 05.2024
  • Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Assisted with training new phlebotomists, sharing best practices, and providing guidance on technique improvement.

Certified Phlebotomist Technician

Foundation Laboratory/ Pediatric, Obstetrician Clinic
04.2011 - 02.2023
  • Label and handle specimens for transport, ensuring accuracy and compliance with protocols
  • Centrifuge blood samples per clinical guidelines, maintaining sample integrity
  • Administer therapeutic phlebotomy as ordered by physicians, ensuring patient safety
  • Maintain and sanitize equipment and work areas between patients, ensuring a clean environment
  • Review and validate patient records for accuracy, addressing any discrepancies promptly
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
  • Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
  • Served as an integral part of interdisciplinary teams, collaborating effectively with nurses, physicians, and other medical staff members for comprehensive patient care provision.
  • Supervised inventory management, ensuring adequate stock of supplies for seamless daily operations.

Education

CPT-1 - Phlebotomy

Southern Crescent Technical College
Monterey Park, CA
08.2010

Associate of Arts - General Studies

Santa Monica College
Santa Monica, CA
06.2004

Skills

  • Adaptable Mindset
  • Quickly Adjusts to Change
  • Cross-Functional Cooperation
  • Demonstrated Leadership Ability
  • Goal-Oriented Self-Starter
  • Service Excellence
  • Strong Organizational Skills
  • Prioritized Task Scheduling
  • Patient Engagement
  • Effective Problem Resolution
  • Precision in Task Execution
  • Inventory Control
  • Team Coordination
  • Phlebotomy Techniques Mastery
  • Infant and Child Blood Draws
  • Elderly Blood Draw Expertise
  • Efficient Sample Gathering
  • Cross-Functional Teamwork
  • Service Excellence
  • Skilled in Task Prioritization

Timeline

Certified Phlebotomist II

Quest Diagnostics
05.2024 - 03.2025

Certified Phlebotomist

Foundation Laboratory/ St. John's Community Medica
02.2023 - 05.2024

Certified Phlebotomist Technician

Foundation Laboratory/ Pediatric, Obstetrician Clinic
04.2011 - 02.2023

Associate of Arts - General Studies

Santa Monica College

CPT-1 - Phlebotomy

Southern Crescent Technical College
Maura GarciaPhlebotomist