Maura Gilmore
Northport,NY
Summary
Performance-driven professional with 2+ years of experience in crisis counseling, international research analysis, social media marketing, and customer service. Certified Crisis Counselor and Mental Health First Responder; skilled in providing mental health support to individuals facing various challenges, resulting in improved well-being and optimal outcomes. Demonstrated ability to analyze complex data and present valuable insights, aiding key decision-making. Track record of community involvement and leadership and recipient of prestigious academic honors and awards.
Overview
2
2
years of professional experience
Work History
Crisis Counselor
Crisis Textline
08.2022 - Current
- Provide critical support to individuals facing various wellness challenges, including mental health crises, self-harm tendencies, anxiety disorders, suicidal ideations, and abuse to achieve optimal outcomes.
- Interact seamlessly with individuals to understand health problems and deliver appropriate resources, such as safety plans, coping skills, and emotional discussions that enhance overall health and well-being.
- Conduct risk assessments with active listening and respond accordingly with empathy during intense situations.
International Research Analyst Intern
Tragedy Assistance Program for Survivors Inc.
Arlington, VA
05.2022 - 08.2024
- Conducted extensive research on global military death survivor benefit practices, resulting in comprehensive knowledge and understanding of international standards.
- Built strategic partnerships with partners in Armenia to promote military death survivor support services.
- Investigated and evaluated qualifications of benefit recipients, ensuring effective allocation of resources.
- Focused research on military death survivors in the Middle East.
Patient Care Technician
DaVita Dialysis Corporation
Deer Park, NY
08.2023 - 12.2023
- Cannulated patients’ arteriovenous fistulas and grafts with precision using 15, 16 and 17-gauge needles.
- Examined vascular accesses to check for proper blood flow, aneurysms, stenoses and infection using auscultation and palpation techniques.
- Programmed and assembled dialysis machines as per physician orders, ensuring accurate blood flow rates, dialysate composition, dialyzers and extracorporeal circuits.
- Monitored patients throughout treatment using measures such as blood pressure and heart rate, responding appropriately during emergencies such as administering saline.
- Conversed in a friendly manner with patients to help them feel safe and comfortable during dialysis treatments.
Education
Bachelor of Arts - Globalization And International Relations
Stony Brook University
Stony Brook, NY05-2023
Skills
- Italian Language: proficient in reading, writing, and speaking
- Crisis Intervention
- Teamwork and Collaboration
- Excellent Communication and Organization
- International Relations Research
Other Work Experience
- Waitress, Northport Yacht Club May 2021-Present
- Social Media and Marketing Intern, Stony Brook University Library, Spring Semester 2021
- Sales Associate, Designer Shoe Warehouse Sept 2019-Jan 2020
- Academy of Finance Intern, Chirospa Medical Spa and Boutique Sept 2017-Sept 2019
Timeline
Patient Care Technician
DaVita Dialysis Corporation
08.2023 - 12.2023
Crisis Counselor
Crisis Textline
08.2022 - Current
International Research Analyst Intern
Tragedy Assistance Program for Survivors Inc.
05.2022 - 08.2024
Bachelor of Arts - Globalization And International Relations
Stony Brook University