Maura Jones

• Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
• Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
• Streamlined work processes by implementing efficient organizational systems and procedures.
• Increased team productivity with effective communication and collaboration strategies.
• Provided exceptional service to clients, fostering strong relationships and repeat business.
• Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
• DEEP CLEAN,MOVING-RELATED CLEANING,OFFICE &WORKPLACE CLEANING,STANDARD CLEANING,COMMERCIAL FLOOR CLEANING,ESATET SALE,FINAL CLEANING,GENERAL CLEANING,HOME SERVICE,HOUSE CLEANER AND ORGANIZE HOUSE
• Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
• Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
• Conducted thorough inspections of serviced equipment to identify potential issues before they escalated into costly repairs or replacements.
• Collaborated with cross-functional teams to complete complex projects within tight deadlines, resulting in increased overall efficiency.
• Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
• Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
• Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
• Reduced errors in service delivery by implementing quality control measures that ensured adherence to industry standards.

• Improved household efficiency by managing daily schedules and organizing appointments.
• Maintained a clean, safe, and organized home environment for family members.
• Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
• Provided attentive childcare with age-appropriate activities to foster growth and development.
• Managed laundry services, including washing, drying, folding, and ironing clothing items.
• Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
• Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
• Cared for pets by providing walks, feeding schedules, grooming assistance, and occasional veterinary visits when necessary.
• Managed household finances by maintaining accurate records of expenses and budgeting accordingly.
• Facilitated open communication between family members to address concerns or conflicts that arose within the household.
• Assisted elderly family members with personal care needs such as bathing or dressing routines if required.
• Provided transportation services for children''s extracurricular activities or appointments when needed.
• Coordinated home maintenance tasks like scheduling repairs or preventative measures for appliances and systems within the residence.
• Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
• Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
• Established trust with employers through reliable performance in completing daily tasks efficiently.
• Maintained a high level of discretion when handling sensitive information related to the family''s personal affairs or finances.
• Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
• Created a welcoming atmosphere for guests by keeping common areas tidy and setting up accommodations during their stay if needed.
• Worked collaboratively with other household staff to ensure seamless coordination and support for the family''s needs.
• Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
• Fed and walked pets, cleaning up after pets indoors and outdoors.
• Cared for houseplants by frequently watering during owners' absence.
• Answered telephone and doorbell, took messages, and relayed information to owner.
• Collected, forwarded or signed for mail, packages, or home services.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Maintained lawn and outdoor property for house to appear “lived-in.”
• Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
• Assisted clients with physical therapy exercises.
• Liaised with key accounts to deliver targeted administrative household support.
• Monitored and reported any changes in clients' physical and mental health.
• Provided assistance with medication management.
• Encouraged clients to take part in activities tailored to individual needs.
• Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
• Developed and implemented activities to improve clients' quality of life.
• Coordinated appointments with medical professionals.
• Helped clients to maintain independence and quality of life.
• Preserved patient safety by following safety protocols.
• Developed and implemented individual care plans tailored to needs of each client.
• Participated in team meetings and staff training sessions.
• Maintained entire family's schedule and organized events.
• Provided emotional support and companionship to clients.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Kept building entryway glass clean and polished for professional presentation.
• Inspected utilities and appliances to detect possible issues requiring repair.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Monitored digital security cameras for personal residential properties.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Verified cleanliness and organization of storage areas and carts.
• Dusted picture frames and wall hangings with cloth.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Operated electronic backpack vacuums and floor sweepers.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Entrusted to handle confidential and sensitive situations in professional matter.
• TAKING CARE OF NEW BORN ,INFANT,TODDLER,PETS,ELDERLY,CLEANING CARS,COOKS,GARDENING,AND EVERYTHING ABOUT HOUSEHOLD AND HOUSEKEEPING
• Adhered to professional house cleaning checklist.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Lifted up to 20-50 pounds at once and used forklift to move heavier loads.

• Enhanced guest experience by providing exceptional service during catered events.
• Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
• Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
• Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.

• Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
• Improved product quality by conducting thorough inspections and identifying defects in materials.

SOME COLLEGE 42 CREDIT UNITS