Maura Krause

Mail Management & Sorting: Opening, sorting, and scanning incoming mail, including Explanation of Benefits (EOB) documents, insurance checks, and patient payments.

Mailing paper claims (CMS-1500 or UB-04 forms) to insurance companies when electronic submission is not available.

Patient Billing & Statements: Preparing and mailing monthly patient statements, invoices, and delinquent account letters.

HIPAA Compliance: Adhering strictly to patient confidentiality regulations (HIPAA) when handling, sorting, and mailing sensitive patient information.

Documentation: Documenting all phone calls, patient inquiries, and resolutions.

Neuroscience Department- 6 years

• Neurological Assessments: Conduct comprehensive neuro checks (cranial nerves, motor strength, pupil response) to identify subtle changes in neurological status.
• Stroke and Trauma Care: Manage patients experiencing acute stroke (e.g., administering tPA) or those recovering from traumatic brain injury.
• Post-Operative Care: Provide care for patients following neurosurgeries, such as craniotomies, tumor resections, or spinal surgeries.
• Monitoring Activities: Monitor and document intracranial pressure (ICP), manage ventriculostomy drains, and monitor for seizure activity.
• Rehabilitation Support: Assist patients in regaining, maintaining, or adapting to changes in physical and cognitive abilities.
• Patient and Family Support: Provide education on complex conditions, manage expectations for recovery, and offer emotional support.

Cardiology Department -17 years

• Assessment & Monitoring: Perform cardiovascular assessments, interpret EKG/ECG readings, and monitor heart rhythms using telemetry.
• Medication Administration: Run intravenous (IV) drips for arrhythmias, manage anticoagulants, and administer pain medication post-operatively.
• Critical Care & Procedures: Assist in cardiac catheterization labs, stress tests, and provide care for patients with temporary pacemakers or LVADs.
• Emergency Response: Provide Advanced Cardiac Life Support (ACLS), use defibrillators for life-threatening rhythms, and initiate emergency care for heart attacks.
• Post-Operative Care: Care for patients following heart surgeries (e.g., bypass) and manage recovery.
• Education: Instruct patients and families on lifestyle management, medications, and heart-healthy habits to prevent readmission.