Maura Smith
Carlisle,PA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS
03.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed opening and closing duties for pharmacy.
Groomer's Assistant
Snippin Dogs Grooming
05.2019 - 01.2021
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept the environment calm and stress free
- Used the computer system to manage scheduling with customers
- Maintained exceptional cleanliness
Server
Cassell's Grille
04.2018 - 08.2018
- Followed Responsible Alcohol Management Program rules and regulations
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA05.2021
Skills
- Problem solving
- Organization
- Conflict resolution
- Efficient Service
- Fill Orders
- Active listening
Timeline
Pharmacy Technician
CVS
03.2022 - Current
Groomer's Assistant
Snippin Dogs Grooming
05.2019 - 01.2021
Server
Cassell's Grille
04.2018 - 08.2018
Bachelor of Science - Criminal Justice
Liberty University