Maura Sullivan
Monroe,NC
Summary
From successfully establishing a start-up business with a favored medical supply company to retail
management, I’ve acquired pertinent customer relation techniques that have aided in all aspects of my
career. In addition, I have flourished as a multifaceted team player while also focusing on self-
motivation. Throughout my accomplished history at client de-escalations that resulted in mutually
beneficial outcomes, I believe my previous experience and current education goals make me a promising
asset for a customs entry writer position.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Aldi USA
06.2016 - 06.2021
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Branch Manager
Advantage Home Medical
01.2003 - 04.2015
- Oversaw all store operations while generating $36k in monthly sales.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Negotiated contract pricing with manufacturers and shippers.
- Product training and consulting with medical professionals and end users.
Skills
- Product and service knowledge
- Training and development
- Orientating and training
- Time Management
- Customer relations
- Retail operations management
Education
American Customs Association
Customs Brokerage LIcense Exam Prep
Expected completion April 2022
S.P.C.C. Leadership Academy
Monroe, NC
Currently enrolled/ Excel proficiency
Studied at Providence College
Providence, Rhode Island
Business Admin/MIS
Studied at Dean Junior College
Franklin, Massachusetts
General Studies
Timeline
Assistant Manager
Aldi USA
06.2016 - 06.2021
Branch Manager
Advantage Home Medical
01.2003 - 04.2015