Maura Torres
Midwest City Oklahoma ,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Wanting to explore the change in careers and learn new things new skills, willing to accept the challenges in a new career.
Overview
10
10
years of professional experience
Work History
Security Forces Member
USAF
03.2021 - Current
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Identified and reported suspicious activity to prevent security incidents.
Customer Service Representative
7-11 Convenience Store
04.2014 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Basic Classes
Spanish Lenguaje
2022
Diploma -
05.2006
Skills
- Force Protection
- Combat Training
- Firearms Handling
- Teamwork and Collaboration
- Self-Defense Training
- Vehicle Inspections
- Language Skills
- Patrol Procedures
- Arrest Procedures
- Weapons Maintenance
Basic Computer Skills
Computer typing skills and use of programs.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Forces Member - USAF
03.2021 - Current
Customer Service Representative - 7-11 Convenience Store
04.2014 - 03.2021
Oklahoma City Community College - , Basic Classes
College Board - , Spanish Lenguaje
Capital Hill High School - Diploma,
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