Maura C. García González
Fresno,CA
Summary
Developed valuable skills in client-focused banking environment, including financial acumen and customer relationship management. Looking to transition into new field where these skills can drive success and growth. Committed to delivering exceptional service and building lasting relationships in any new role.
Experienced with managing client relationships and offering comprehensive financial guidance. Utilizes customer-centric approach to enhance satisfaction and loyalty. Track record of cross-selling banking products and effectively addressing customer concerns.
Overview
3
3
years of professional experience
Work History
Relationship Banker
Bank of America
Fresno, CA
03.2024 - Current
- Developed strong client relationships through proactive communication and personalized service.
- Assisted clients with account inquiries, transactions, and product recommendations to enhance customer satisfaction.
- Collaborated with team members to streamline banking processes and improve operational efficiency.
- Educated clients on digital banking tools and services to promote self-service options.
Volunteer
Poverello House
Fresno, CA
03.2024 - 06.2025
- Assisted in daily meal preparation, ensuring adherence to food safety standards.
- Supported distribution of essential supplies to individuals experiencing homelessness.
- Engaged with community members, providing information on available services and resources.
- Collaborated with team members to maintain a clean and organized facility environment.
- Assisted with special events and programs.
Dishwasher /Produce Stocker
California Armenian Home
6720 E Kings Canyon Rd, Fresno, CA 93727
06.2023 - 05.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Erma Duncan Polytechnical High School
Fresno, CA06.2022
Associate of Arts - Construction Management
Fresno City College
Fresno, CA05.2029
Skills
- Bilingual
- Team work skills
- Communication skills
- Self discipline
- Professionalism
- Relationship building and management
- Sales expertise
- Recordkeeping requirements
- Customer Service-oriented
Accomplishments
- Seal of biliteracy
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Relationship Banker
Bank of America
03.2024 - Current
Volunteer
Poverello House
03.2024 - 06.2025
Dishwasher /Produce Stocker
California Armenian Home
06.2023 - 05.2024
Associate of Arts - Construction Management
Fresno City College
High School Diploma -
Erma Duncan Polytechnical High School