Maureen Cordero
Brooklyn,NY
Summary
Goal-driven professional with experience in retail environments. Known for exceptional attention to detail and teamwork, consistently exceeding productivity metrics while ensuring order accuracy and quality control.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Grocery Team Member/In-Store Shopper
Whole Foods Market
Columbus Circle, NY
10.2023 - Current
- Resolved customer inquiries and concerns promptly, fostering positive shopping experiences.
- Learned and applied product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
- Ensure product and order accuracy through meticulous verification and quality control processes.
- Support daily operational goals during peak business periods, including weekends, holidays, and high-volume promotional events.
- Consistently meet or exceed productivity and order completion metrics in a high-volume and fast-paced retail environment.
Retail Sales Associate
The Pink Room Shapewear
Union, NJ
06.2022 - 09.2023
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accuracy and customer satisfaction.
- In-depth knowledge of store's products and services to answer questions accurately.
- Efficiently prioritize responsibilities, such as assisting customers, restocking shelves, and maintaining a clean and organized store.
- Clear and empathetic communication for understanding customer needs, resolving issues, and conveying information accurately.
- Confront challenging situations to ensure customer satisfaction and safety in a professional and courteous manner.
- Implement techniques such as cross-selling, add-on sales, and bundling to increase store sales.
Education
High School Diploma -
Las Acacias
Valparaiso, Chile2021
Skills
- Inventory tracking
- Flexible availability
- Merchandising techniques
- Shelf organizing
- Sanitation practices
- Sales techniques
- Customer assistance
- Attention to detail
- Upselling and cross-selling
- Results oriented
- Goal-driven
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Grocery Team Member/In-Store Shopper
Whole Foods Market
10.2023 - Current
Retail Sales Associate
The Pink Room Shapewear
06.2022 - 09.2023
High School Diploma -
Las Acacias