Results-driven Senior Project Manager and Certified Scrum Master with 10+ years of experience leading large-scale IT, digital, and marketing projects across industries. Expertise in Agile, PMO governance, DevOps, and cross-functional team leadership. Adept at process optimization, stakeholder engagement, and technology transformation, ensuring seamless execution of strategic initiatives. Proven ability to drive efficiency, compliance, and ROI through KPI-driven decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CX Digital /Implementation Project Manager
American Diabetes Association
10.2024 - 08.2025
Produced detailed project plans including scope management, risk management, quality assurance, cost control, change management, communications, procurement management, work breakdown structure (WBS), and scheduling to ensure project success.
Led digital transformation initiatives, including Braze implementation, Salesforce integration, and JIRA process development to optimize customer engagement and experience.
Oversee marketing initiatives and web design projects valued at up to $2.5 million, including Science Sessions and other high-impact campaigns.
Enhance cross-functional team collaboration by streamlining workflows and implementing Agile methodologies.
Manage stakeholder communication, ensuring seamless project execution and alignment with business objectives.
Delivered consistent leadership and clear communication to internal teams and clients, providing status updates, addressing project challenges, and mitigating project risks.
Developed and implemented digital project strategies to enhance customer experience and engagement.
Collaborated with stakeholders to gather requirements, ensuring alignment with business goals and user needs.
Senior Project Manager
Miami University
01.2023 - 10.2023
Worked closely with the project sponsors and key stakeholders to develop project charters, define SMART goals, and prioritize project objectives for alignment with business strategies.
Leveraged strong expertise in Agile, Scrum, Waterfall, and Lean methodologies, continuously improving project management processes and execution across an average of 50-80 projects at a time.
Assisted in the discovery and creation of Statements of Work (SOWs), change orders, and other contractual documents to ensure alignment with project deliverables and client expectations.
Participated in continuous process improvement efforts within the 50 plus marketing and communications team/organization, enhancing delivery efficiency, refining methodologies, and increasing team collaboration.
IT Project Manager | CSM
Current Lighting
01.2023 - 2023
Led website development initiatives for enterprise team, specialization in the customization and optimization of Drupal templates.
Actively support the development and implementation of project management best practices, driving continuous improvement in processes, methodologies, and tools to enhance project execution efficiency, leveraging Jira, Wrike, and Monday.com to streamline workflows.
Spearheaded the adoption of best practices in Agile/Waterfall and Scrum, facilitating daily standup meetings, sprint planning, backlog, grooming and sprint reviews to enhance team productivity.
Maintained transparent communication, providing both verbal and written project status updates to stakeholders.
Developed comprehensive project plans, including scope definition, resource allocation, risk assessment, and scheduling to ensure timely delivery.
Coordinated with internal teams and external stakeholders to gather project requirements and ensure alignment with business objectives.
Led and managed staff of 27 team members engaged in administering complex IT infrastructure.
Project Manager | Business Analyst
Junior Achievement of Dallas
10.2022 - 03.2023
Oversee the full life cycle of process 30-40 improvement projects, from conception to delivery, ensuring objectives are met on time, within scope, and with minimal risk.
Take ownership of small-large projects, including those facing challenges, stepping in to rescue and successfully steering failing fundraising, developmental and marketing projects back on track.
Gather and analyze business requirements and current processes to identify improvement opportunities and develop actionable plans to streamline operations and enhance efficiency.
Cultivate strong, positive relationships with project teams, senior leadership, and stakeholders, foster collaboration and ensure alignment with project objectives.
Project Manager
INC Education
09.2017 - 09.2023
Develop and implement detailed project plans, including defining scope, setting timelines, establishing milestones, and resource allocation, using tools like Jira, Asana, and Monday.com to manage project tasks and timelines efficiently.
Oversee project budgets and expenses, ensuring strict adherence to financial plans and delivering projects within budget while identifying cost-saving opportunities without compromising quality.
Proactively identify and manage project risks and issues, implementing mitigation strategies and developing contingency plans to ensure minimal disruption to project timelines or objectives, tracked and managed through Jira.
Ensure projects are completed on time and meet established quality standards, applying strong attention to detail throughout the project lifecycle to meet or exceed stakeholder expectations.
Lead project meetings, facilitating discussions and brainstorming sessions to drive project progress, resolve challenges, and maintain momentum throughout the project lifecycle using Monday.com to organize agendas and track action items.
Volunteer Diabetes Advocate and Trainer at "Project Youth" by American Diabetes AssociationVolunteer Diabetes Advocate and Trainer at "Project Youth" by American Diabetes Association