Maureen Moore

Dedicated and results-oriented, experienced Customer Service professional delivering exceptional customer experiences across various industries. Skilled in building rapport, resolving complex issues, and exceeding customer expectations through proactive communication and problem-solving. Adept at utilizing a diverse range of customer service tools and techniques to ensure customer satisfaction and drive loyalty. Seeking to leverage expertise in customer service excellence to contribute to the success of [Company Name]."

Skilled in building rapport, resolving complex issues, and exceeding customer expectations through proactive communication and problem-solving.

• A Volunteer in classrooms who has demonstrated compassion towards students to support learning and confidence while serving on school boards to effectively implement fundraising, event planning and building school communities.
• Initiative to follow through consistently for optimum accuracy and customer satisfaction.
• Supported all levels of management and staff to prioritize, coordinate projects and communicate.
• Proven capacity to approach challenges effectively and creatively, offering practical solutions.
• Ability to lead others to produce desired results. Hiring, training and supervision skills.
• A heartfelt love of Nature and our physical and energetic connection to all forms of Nature’s beauty.

• OFFICE ASSISTANT, NORTH CREEK PRESBYTERIAN CHURCH, 05/2016, 2017, Desktop publishing using knowledge of Microsoft Office Professional, Communicates well with colleagues and clients, establishing rapport and gaining confidence., Ability to direct and lead others to produce desired results. Hiring, training and supervision skills., Preserved confidentiality and policies
• PTO VICE PRESIDENT, SEATTLE HILL ELEMENTARY SCHOOL, 09/2010, 2019, Volunteered on the PTO Board as Vice President and in classrooms to support students with building skills such as sight words, reading, completing projects and art docent., Contributed creative ideas and strategized event planning for the goal of fundraising and building community support to benefit Seattle Hill Elementary School while adhering to a budget., Hosting multiple events and auctions while demonstrating teamwork and commitment.
• BOARD FUNDRAISING COORDINATOR & SECRETARY, MILLCREEK CO-OP PRESCHOOL, 09/2010, 06/2013, Volunteered as school Board Fundraising Coordinator & Secretary brainstorming ideas while implementing plans for fundraising and working the events., Recorded the Board meeting minutes and produced monthly reports., Guided and supported students with lessons and crafts. Monitored playground time., Completed all credited, monthly preschool education classes sponsored by Edmonds Community College Instructors.
• DOG WALKER, TAILORED PET SERVICES LLC, 11/2017, 12/2019
• MEDICAL RECEPTIONIST, THE EVERETT CLINIC, Mill Creek & Everett Locations, 12/2005, 07/2008, Scheduled the daily appointments of five family practice and specialist physicians while responding to patient inquiries and building confidential medical records., CPR and HIPAA educated, Building solid patient relationships, bringing enthusiasm and energy into group efforts.
• COMMERCIAL PROJECTS COORDINATOR & CUSTOMER SERVICE REPRESENTATIVE, WY’EAST COLOR, INC/PHOTOESTABLISHMENT, INC/PROLAB, INC, 10/1990, 07/2001, Performed project management, work coordination, production scheduling, quality control and shipping of photographic, prepress, visual trade show display and vehicle graphics., Promoted to Retail Customer Service Supervisor of a team of five employees, delegated responsibilities, hire, training, monitored performance and participated in performance reviews., Developed new processes to improve efficiency of the customer service and reception departments.

• Volunteer assisting GPHS Drama Boosters as front of house design and cast support.
• Seattle Hill Elementary School Board VP and Events
• Women’s March - Seattle
• Evergreen Hospital Medical Center Volunteer-Lead the Madison House Senior and Baby Group.
• Completed the 1998 Anchorage Midnight Sun Marathon as a member of the Leukemia Society Team In Training Program.
• Graduate of Outward Bound New Mexico.
• Team Mom for Little League
• Enjoy photography, spiritual expansion, gardening, hiking, camping, kayaking and theater