Maureen Munson
Croton-on-Hudson
Summary
Dynamic nursing leader focused on improving patient and staff satisfaction, driving operational efficiency, and fostering a culture of safety and quality. Expertise in developing high-performing teams and nurturing future leaders, with a proven track record of implementing innovative, evidence-based solutions to optimize resource allocation. Dedicated to transformative change in healthcare through strategic initiatives prioritizing excellence in care delivery, ensuring a positive impact on patients and healthcare professionals. Passionate about creating an environment where quality care thrives and continuous improvement is the standard.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Director of Nursing
Northern Westchester Hospital
04.2022 - Current
- Oversight for Patient Care Services
- Provides coverage for CNO
- Inaugural Cohort of the Northwell Health CNO Academy
- CNO Proxy for Epic implementation
- Preceptor and mentor for leaders within organization and Northwell Western Region
- Co-Chair Wellness Committee
- Project: Clinical lead for Record and Retention Process
- Project: Partner in Clinical Safe Staffing process and implementation
- Project: Partner in designing Sky’s The Limit - improving follow-through of staff escalations and real time team support based on unit’s needs
- Project: Nurse Leadership Series – Program for current and new leaders to support their leadership development
- Project: RN Galaxy Program – Current team members can shadow or experience advance degree nurses as they decide what path to take to progress their career.
Director of Nursing
Northern Westchester Hospital
12.2019 - 04.2022
- Oversight in Critical Care Division inclusive of the Emergency Department, Intensive Care Unit, Short-Stay Pediatrics, Cardiac Cath lab and Respiratory
- Participant in planning and opening Cardiac Cath Program
- Participant in 1199 Contract Negotiations for Technical and Residual roles
- Co-Chair Workplace Violence (WPV) Committee
- Development of WPV tool for tracking and prevention
Patient Care Manager Emergency Department
Northern Westchester Hospital
10.2015 - 12.2019
- Lead team of approximately 75 FTEs inclusive of RNs and ED techs
- Piloted GEMBA in the ED which was successfully implemented and further rolled out to multiple units within the hospital
- Led ED team to Tier 1 in Press Ganey Staff Satisfaction -2018
- Implemented NWH’s first Collaborative Care Council
- Facilitated workgroup and implemented electronic hand-off for patients being admitted through the ED
- Developed documentation with frontline staff for accurate and timely capture of care related to septic patients
- Acted as a mentor for new nursing leaders
- Transitioned unit in time of high vacancy with scrupulous interview methods and managing up current staff
Patient Care Manager Short Stay Unit and Pediatrics
Northern Westchester Hospital
10.2014 - 10.2015
- Lead team of approximately 35 FTEs inclusive of RNs and PCAs
- Participated in transitioning unit from solely pediatric patients to the inclusion of acute care adults
Registered Nurse Emergency Department
Northern Westchester Hospital
06.2008 - 10.2014
- Completed ED Fellowship Program
- Acted as a preceptor for new nurses, training them in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
- Advanced to role of charge nurse with responsibilities including patient throughput and managing concerns of both patients and staff
Registered Nurse Telemetry
Phelps Memorial Hospital
06.2007 - 06.2008
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
Education
Master of Science - Nursing: Nurse Executive with Distinction
Chamberlain College of Nursing
06.2019
Bachelor of Science - Nursing
Pace University Lienhard School of Nursing
05.2007
Skills
- Building trust and influence
- Collaborative teamwork across disciplines
- System level Strategic partnerships
- Fostering strong team dynamics
- Empathetic listener
- Process Improvement for Quality, Safety and Efficiency
- Financial stewardship
Certification
- Nursing Licensure: New York Current
- Nursing Licensure: Connecticut Current
- Basic Life Support Current
- Nurse Executive Board Certification Current
Timeline
Senior Director of Nursing
Northern Westchester Hospital
04.2022 - Current
Director of Nursing
Northern Westchester Hospital
12.2019 - 04.2022
Patient Care Manager Emergency Department
Northern Westchester Hospital
10.2015 - 12.2019
Patient Care Manager Short Stay Unit and Pediatrics
Northern Westchester Hospital
10.2014 - 10.2015
Registered Nurse Emergency Department
Northern Westchester Hospital
06.2008 - 10.2014
Registered Nurse Telemetry
Phelps Memorial Hospital
06.2007 - 06.2008
Bachelor of Science - Nursing
Pace University Lienhard School of Nursing
Master of Science - Nursing: Nurse Executive with Distinction
Chamberlain College of Nursing