Maureen Ragadio
Jacksonville,FL
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Mandarin Dentistry
Jacksonville, FL
09.2024 - 02.2025
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on proper oral hygiene techniques and habits.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Conducted routine maintenance of equipment used in dentistry operations.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Ensured compliance with infection control policies and procedures.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Maintained a neat, clean and organized environment throughout the office.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Sterilized instruments according to established guidelines and protocols.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Sales Associate
Navy Exchange
Atlantic Beach, Florida
10.2019 - 09.2023
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Prepared merchandise for purchase or rental.
Education
Dental Assistant Diploma - Dental Assisting
Concorde Career Institute
Jacksonville, FL08-2024
High School Diploma -
Duncan U. Fletcher High School
Neptune Beach, FL05-2020
Skills
- Instrument preparation
- X-ray processing
- Appointment scheduling
- Four-handed procedures
- Taking X-rays
- Restorative dentistry
- Sterilization techniques
- Surgical setup
- Team collaboration
- Treatment room breakdown
- Patient scheduling
- Treatment room setup
- Dental radiography
Timeline
Dental Assistant
Mandarin Dentistry
09.2024 - 02.2025
Sales Associate
Navy Exchange
10.2019 - 09.2023
Dental Assistant Diploma - Dental Assisting
Concorde Career Institute
High School Diploma -
Duncan U. Fletcher High School