Maureen Ramos Porteria
Glen Burnie,Maryland
Summary
Driven Assistant Nurse and nursing student with hands on experience in healthcare, seeking to utilize background knowledge and training to take the next steps towards achieving a career goal as a Registered Nurse. Patient care skills combined with the ability to clearly advocate patient needs. Demonstrates leadership skills and the ability to work efficiently in assorted environments and fosters meaningful relationships with patients.
Overview
7
7
years of professional experience
Work History
Certified nursing assistant
Brightview Senior Living
2022.10 - Current
- Assess residents, document and monitor vital signs
- Complete and submit clinical documentation in accordance with the facility guidelines.
- Create and maintain safe living environments for residents, and help facilitate activities of daily living (ADL).
- Assist residents with mobility and ambulation throughout facility.
- Provide hands on care for the residents, such as, dressing, toileting, transferring, and ambulation
- Observe and document resident status and report physical and behavioral changes to the nurse.
- Assist with transferring residents in and out of wheelchairs and other areas
- Foster relationships with residents, caregivers and healthcare teams to achieve individual care plan targets.
Customer service representative
Target
2021.05 - 2022.09
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Managed high-volume customer queries simultaneously through effective multitasking skills.
Food production worker
Panera Bread
2017.04 - 2020.12
- Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
- Optimized line efficiencies through effective and efficient stock checking and replenishing.
- Monitored and adjusted machine operation to ensure optimal quality and productivity.
Education
Certificate of Higher Education - Nursing
Anne Arundel Community College
Skills
- Calm and level-headed under diverse scenarios
- Medical terminology knowledge
- Excellent interpersonal skills
- Shows compassion and empathy towards residents
- Maintains great time management
- Excels and collaborates well in group settings to accomplish various tasks
- Shows consistent efficiency and multitasking skills throughout each task
- Certified as a Assistant Nurse and Medicine Technician
Timeline
Certified nursing assistant
Brightview Senior Living
2022.10 - Current
Customer service representative
Target
2021.05 - 2022.09
Food production worker
Panera Bread
2017.04 - 2020.12
Certificate of Higher Education - Nursing
Anne Arundel Community College
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