Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic
Maureen Sharp

Maureen Sharp

Stay-at-Home Mom / Student
Rochester Hills,MI

Summary

Dynamic professional with extensive experience at Costco Wholesale, excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance customer satisfaction while supporting multiple departments. Recognized for exceptional organizational skills and a solutions-focused mindset, ensuring efficient operations in high-pressure environments.

Overview

23
23
years of professional experience

Work History

Volunteer, School & Community Support

Local Schools
Rochester Hills, Michigan
05.2016 - Current
  • Supported school events, classroom tasks, and parent–teacher communication to enhance student engagement.
  • Advocated for communities and families with unique needs to ensure access to essential resources.
  • Partnered with parents and staff to develop tailored support strategies for children with disabilities.

Household Manager & Care Coordinator

Stay-At-Home-Parent
Rochester Hills
12.2010 - Current

Coordinated medical, therapy, and educational schedules to ensure optimal support for two children with disabilities.

  • Advocated for children through IEP meetings and communication with teachers, therapists, and providers.
  • Maintained organized records and facilitated communication with agencies and service providers to streamline care for children.
  • Communicated effectively with School Staff and healthcare teams.
  • Managed household operations independently during spouse's government deployments, ensuring stability and continuity for the family.
  • Handled transportation, budgeting, shopping, documentation, and daily routines.
  • Administered medications according to prescribed schedules and guidelines.
  • Tracked usage of medical supplies and ordered replacements to maintain adequate stock.
  • Trained new staff on caregiving procedures and care standards.
  • Responded promptly to emergencies by providing appropriate first aid measures.
  • Observed any behavioral changes that could indicate a health issue or concern.

Front End Cashier & Cross-Department Associate

Costco Wholesale
01.2003 - 01.2010
  • Front-end cashier providing fast, accurate checkout for high-volume customer traffic.
  • Maintained accurate cash handling, balances, returns, and membership transactions.
  • Provided exceptional customer service by resolving member issues efficiently, enhancing overall customer satisfaction.
  • Assisted with stocking, merchandising, food prep, and addressing membership inquiries to maintain store presentation and customer engagement.
  • Supported Bakery, Membership/Member Service, Deli, Photo, and Pharmacy departments to ensure smooth operations and customer support.
  • Demonstrated reliability and adaptability within team environment.
  • Left position voluntarily in 2010 to become a stay-at-home mother and primary caregiver.

Education

Bachelors - Major: Social Work, Minor: Sociology

Oakland University
Auburn Hills, MI
03-2026

Associates - General Studies

Oakland Community College
Auburn Hills, MI
04-2024

High School Diploma -

Milford High School
Highland, MI
06-2003

Skills

  • Community engagement
  • Program evaluation
  • Network development
  • Customer support
  • Appointment coordination
  • Organizational logistics
  • Resource allocation
  • Retail management
  • Time management
  • Conflict resolution
  • Stress management
  • Solutions-focused mindset

Cover Letter

Rochester Hills, MI, (248)-444-3774, Maureensharp@oakland.edu, March 24,2026, Jessica Korneder, PhD,BCBA-D, LBA Director of OU ABA Autism Clinic  Oakland University, 217 Pawley Hall 

I am writing to express my interest in the position at your organization. With seven years of customer-facing experience at Costco and more than a decade of managing a household with complex medical and scheduling needs, I bring a strong blend of customer service, organization, reliability, and adaptability to any role I take on. During my time at Costco, I worked primarily as a front-end cashier, where I developed strong skills in customer service, accurate cash handling, and working efficiently in a fast-paced environment. I was also frequently asked to assist other departments including Bakery, Membership/Member-Service, Deli, Photo, and Pharmacy. Because of my reliability, teamwork, and willingness to learn new tasks. These experiences strengthened my ability to adapt quickly, collaborate with diverse teams, and maintain a positive attitude even during high-volume periods. Since leaving Costco to become a stay-at-home mother, I have continued to build valuable transferable skills. As the primary caregiver and care coordinator for my two children with disabilities, I manage complex schedules, medical appointments, therapy coordination, communication with service providers, budgeting, records management, and day-to-day logistics. I have also independently managed our household during my husband’s frequent government deployments. These responsibilities have strengthened my organization, communication, prioritization, and problem-solving abilities skills directly applicable to administrative, customer-service, and support roles. I am now ready and excited to return to the workforce, bringing a strong work ethic, a solutions-focused mindset, and proven dependability. I would welcome the opportunity to contribute to your team and am confident I can quickly become a valuable asset. Thank you for considering my application. I look forward to the opportunity to discuss how my background aligns with your organization’s needs. Sincerely, Maureen E. Sharp

Timeline

Volunteer, School & Community Support

Local Schools
05.2016 - Current

Household Manager & Care Coordinator

Stay-At-Home-Parent
12.2010 - Current

Front End Cashier & Cross-Department Associate

Costco Wholesale
01.2003 - 01.2010

Bachelors - Major: Social Work, Minor: Sociology

Oakland University

Associates - General Studies

Oakland Community College

High School Diploma -

Milford High School
Maureen SharpStay-at-Home Mom / Student