Summary
Overview
Work History
Education
Skills
Accomplishments
Education - Degrees
Certification
Timeline
Generic

Maureen Walker

Guilford,CT

Summary

To obtain a position in a well-established & growing company in order to fully utilize & challenge my knowledge, skills, abilities while allowing for the opportunity for growth.

Dynamic individual with hands-on experience in customer support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Berkshire Hathaway HomeServices New England Properties
10.2019 - Current
  • Licensed Realtor in CT
  • Fiduciary duty to guide my clients through the real estate transaction process

Marketing and Technology Coordinator

Berkshire Hathaway Home Services
08.2016 - 10.2019
  • Assisting real estate agents with commission statements and the financial transactions between buyers and sellers
  • Providing abortion reports, ads in papers and support for the team
  • Assisting the leader with every task
  • Office maintenance including ordering office supplies, answering phone and keeping the doors open

Administrative Assistant

Guilford Funeral Home
10.2015 - 01.2016
  • Requirements included answering phones, completing all task needed for a family's funeral under the orders of the director such as entering in data into computer system, typing state funeral documents, and obtain information need to complete a funeral

Teller

Wells Fargo
08.2014 - 09.2015
  • Handling of customer's transaction
  • Referring customers to personal bankers
  • Working as a team to complete customer satisfaction as determined by policy and procedures, and complete all tasks that are assigned by management

Customer Service Representative

Webster Bank
10.2007 - 06.2013
  • Responsibilities included: Sales and Services Handling of customer's transactions
  • Opportunities to cross sell and inform customers of all products and services available for them
  • Helping customers with their financial needs
  • Working as a team to complete day-to-day operations as determined by policy and procedures
  • Complete all tasks that are assigned by management

Food Service Supervisor

Sodexo Dining services at the University of New Haven
09.2005 - 10.2007
  • Responsibilities include handling of union employees and the well-being of the students and faculty
  • Working with employees to make the dining experience at the University an enjoyable experience for the students and faculty
  • Aiding in the creation of all catering events
  • Marketing all new food adverting products
  • Handling of health and safety within the kitchen/dining hall

Education

Dean College & Southern CT State University

Skills

  • Experienced with Microsoft Word
  • Data Analysis with Excel
  • Presentation Software
  • Web Navigation Expertise
  • Customer Relations
  • Interpersonal Communication Skills
  • Innovative Thinking
  • Creative Problem Resolution
  • Deadline-Driven Organization
  • Flexible Problem Solving
  • Collaborative Teamwork
  • Adaptability to Change
  • Collaborative Negotiation Techniques

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.

Education - Degrees

A total of two full years of college from Dean College & Southern CT State University., Licensed CT Realtor

Certification

  • National Association of REALTORS® (NAR) Membership - National Association of Realtors.
  • Real Estate Salesperson License - CT Real Estate Commission.

Timeline

Real Estate Agent

Berkshire Hathaway HomeServices New England Properties
10.2019 - Current

Marketing and Technology Coordinator

Berkshire Hathaway Home Services
08.2016 - 10.2019

Administrative Assistant

Guilford Funeral Home
10.2015 - 01.2016

Teller

Wells Fargo
08.2014 - 09.2015

Customer Service Representative

Webster Bank
10.2007 - 06.2013

Food Service Supervisor

Sodexo Dining services at the University of New Haven
09.2005 - 10.2007

Dean College & Southern CT State University

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Maureen Walker