Maureen Zetlmeisl
San Diego,CA
Summary
Forward-thinking Senior Manager adept at managing teams of 30 employees with 6 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams. Versatile Senior Manager specializing in leading Technical Services and Marketing teams. Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
Work History
SENIOR MANAGER, QUALITY & TECHNICAL SERVICES
Thermo Fisher Scientific
2023.01 - Current
- Promoted to VP-equivalent role (title adjusted post-acquisition)
- Leads quality and technical services, managing $1M T&E budget for field-based service teams and reports to Country Manager
- Provides extensive coaching and mentorship to product management, marketing, and sales teams, leveraging cross-functional collaboration to drive business success.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
DIRECTOR, TECHNICAL SERVICES
The Binding Site
2020.01 - 2023.01
- Reported to VP of Technical Services and Marketing, providing strategic direction and organization to technical service support teams
- Transformed this previously struggling department, significantly improving its reputation while fostering culture of flexibility and communication.
MARKETING MANAGER, NORTH AMERICA
The Binding Site
2016.01 - 2020.01
- Led high-functioning product team of 5, driving consistent business growth across 3 product portfolios in North America, including flagship product, Freelite
- Managed $1.5M marketing budget to develop and execute digital campaigns, brochures, and tradeshows targeting healthcare stakeholders and NA customer base.
SENIOR PRODUCT MANAGER
The Binding Site
2012.01 - 2016.01
- Stepped up during acquisition by Nordic Capital to maintain stability and drive success
- Enhanced Freelite product growth by 12-20% YoY through strategic marketing.
PRODUCT MANAGER
The Binding Site
2007.01 - 2012.01
- Managed customer relationships, expanding business and achieving bottom-line gains
- Oversaw launch of SPAPLUS chemistry platform, benchtop analyzer for special protein testing.
FIELD APPLICATION SPECIALIST
The Binding Site
2005.01 - 2007.01
- Developed and validated Freelite assays across North America
- Trained end users and resolved technical issues in 20 clinical labs.
CUSTOMER APPLICATION SPECIALIST, NORTH AMERICA & WESTERN-PACIFIC REGION
Sequenom
2000.01 - 2005.01
- Developed and managed customer application training for advanced genetic analysis technologies (MALDI-TOF), ensuring 100+ associates across multiple regions were proficient in utilizing these cutting-edge tools.
Education
Bachelor of Arts - Chemistry
University of San Diego
San Diego05.1995
Skills
Strategic Planning
Cross-Functional Collaboration
Operations Management
Cross-functional Team Coordination
Troubleshooting and problem resolution
Data-driven decision-making
Documentation And Reporting
Data Analytics
Cross-Functional Communication
Talent Development
Market Analysis
Timeline
SENIOR MANAGER, QUALITY & TECHNICAL SERVICES
Thermo Fisher Scientific
2023.01 - Current
DIRECTOR, TECHNICAL SERVICES
The Binding Site
2020.01 - 2023.01
MARKETING MANAGER, NORTH AMERICA
The Binding Site
2016.01 - 2020.01
SENIOR PRODUCT MANAGER
The Binding Site
2012.01 - 2016.01
PRODUCT MANAGER
The Binding Site
2007.01 - 2012.01
FIELD APPLICATION SPECIALIST
The Binding Site
2005.01 - 2007.01
CUSTOMER APPLICATION SPECIALIST, NORTH AMERICA & WESTERN-PACIFIC REGION
Sequenom
2000.01 - 2005.01
Bachelor of Arts - Chemistry
University of San Diego
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