Maureen K. Brochman
Little Canada,MN
Summary
Adept at ensuring passenger safety and maintaining punctuality, my tenure at Metro Transit and MN Central has honed my skills in route navigation and fostering positive relationships. Achievements include enhancing on-time performance and improving passenger satisfaction through proactive problem-solving and effective communication.
Overview
10
10
years of professional experience
Work History
Transit Bus Operator
Metro Transit
07.2017 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Operated with safety and skill to avoid accidents and delays.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Operated large vehicles in difficult urban conditions.
- Fostered a positive work environment by sharing knowledge with colleagues and maintaining a respectful attitude toward all passengers and coworkers.
- Contributed to continuous improvement efforts by participating in training sessions, workshops, or seminars relevant to the transit industry
School Bus Driver
MN Central
08.2014 - 06.2017
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines..
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes..
- Communicated information to parents to promote good communication and transparency.
- Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members
- Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components
- Maintained bus interior daily.
Education
Bachelor Of Science - Administrative Management
Mankato State University
Mankato, MN06.1983
Skills
- Safe Driving
- Situational Reporting
- Defensive Driving
- Route Navigation
- Wheelchair securement
- Schedule Adherence
- Passenger Assistance
- Emergency Procedures
- Inclement weather driving
- Punctuality
- Valid State license
Timeline
Transit Bus Operator
Metro Transit
07.2017 - Current
School Bus Driver
MN Central
08.2014 - 06.2017
Bachelor Of Science - Administrative Management
Mankato State University
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