Maurice Adams
New Britain
Summary
Dedicated and highly disciplined U.S. Navy veteran with 8 years of service and the rank of E-6 (Petty Officer First Class), seeking a position as a 911 Dispatcher. Proven ability to remain calm under pressure, communicate effectively in high-stress environments, and make quick decisions in emergency situations. Committed to public service, safety, and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Command Duty Officer
United States Navy
10.2022 - 03.2025
- Proactively identified potential threats through continuous assessment of intelligence reports, enabling early intervention measures when necessary.
- Collaborated with external partners such as law enforcement agencies to enhance overall community safety through coordinated initiatives.
- Managed daily shift schedules, ensuring optimal personnel coverage during peak hours and special events.
- Developed comprehensive training programs that significantly improved staff competency levels in key operational areas.
- Optimized communication channels between various agencies by establishing clear guidelines for information sharing during joint operations.
- Reduced response times for emergency situations by developing and implementing effective protocols and procedures.
- Streamlined reporting procedures for increased accuracy and timeliness, allowing for more informed decision-making during critical incidents.
Petty Officer First Class (E-6)
United States Navy
11.2017 - 10.2022
- Supervised and trained junior sailors in high-pressure operational environments.
- Acted as primary communications liaison during emergency drills and real-world scenarios.
- Utilized secure communication equipment to coordinate personnel and assets across multiple units.
- Managed critical information flow between departments, often under time-sensitive conditions.
- Maintained detailed operational logs and reports with accuracy and confidentiality.
- Handled incident reporting and escalation protocols in accordance with military procedures.
- Recognized for calm demeanor and effective leadership during high-tempo operations.
Education
Military Technical Training - Emergency Communications, Radio Operations, Security and Safety Protocols, Tactical Communications Systems
Diploma - undefined
Frank H. Peterson
01.2017
Skills
- Emergency Response & Crisis Management
- Clear & Effective Radio Communication
- Call Prioritization & Decision Making
- Situational Awareness & Rapid Assessment
- Leadership & Team Coordination
- Confidentiality & Professionalism
- Strong Verbal and Written Communication
Certification
- CPR and First Aid Certified – [Year]
- FEMA IS-100, IS-200, IS-700 (Incident Command System 2023)
Additional Information
- Security Clearance (if active or recently held)
- Availability for all shifts, including nights, weekends, and holidays
- Strong commitment to community safety and public service
Timeline
Command Duty Officer
United States Navy
10.2022 - 03.2025
Petty Officer First Class (E-6)
United States Navy
11.2017 - 10.2022
Military Technical Training - Emergency Communications, Radio Operations, Security and Safety Protocols, Tactical Communications Systems
Diploma - undefined
Frank H. Peterson