Summary
Overview
Work History
Education
Skills
Certification
'25 6A Texas UIL Short Film Champion
Timeline
Generic

Maurice Eason

Plano,Texas

Summary

Dynamic and self-directed professional with exceptional communication skills, honed as a Guest Advocate at Target. Proven ability to resolve customer concerns swiftly, enhancing guest relations and satisfaction. Adept at organization and time management, with a strong focus on maintaining high standards in service delivery and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
06.2024 - 08.2025
  • Investigated and resolved accounting, service and delivery concerns.
  • Delivered prompt service to prioritize customer needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Crew Member

Chipotle
12.2022 - 08.2024
  • Trained new team members on procedures, customer service, and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.

Custodian

Crayola Experience
05.2021 - 03.2023
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Moved furniture for cleaning and set up for special events.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Checked in and stocked inventory throughout facility.

Education

BBA - Business Administration And Management

University of North Texas
Denton, TX
01-2029

Plano West Senior High School
Plano, TX
05-2025

Skills

  • Exceptional communication
  • Stress tolerance
  • Complaint handling
  • Guest relations
  • Verbal and written communication
  • Self-Directed
  • Organization and time management

Certification

  • Adobe Certified: Premiere Pro, After Affects

'25 6A Texas UIL Short Film Champion

Collaborated as part of a student film team to create an original short film that won first place in the Narrative category of the UIL Young Filmmakers Festival, a prestigious statewide competition. Our film was recognized for its strong storytelling, creativity, and production quality, and was screened at the State Festival. Contributed writing and editing.  Helping shape the final piece from concept to completion.

Timeline

Guest Advocate

Target
06.2024 - 08.2025

Crew Member

Chipotle
12.2022 - 08.2024

Custodian

Crayola Experience
05.2021 - 03.2023

BBA - Business Administration And Management

University of North Texas

Plano West Senior High School

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