Maurice Green
Trabuco Canyon,CA
Summary
Outgoing and efficient with the capacity to multi-task. Analytical, Personable with team building experience. Cost reduction and containment, Flexible, Business process re-engineering, Troubleshooting and problem solving. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Team member Customer service Quality assurance Positive and professional
Overview
11
11
years of professional experience
Work History
Front of House Supervisor
Bon Appetit Management
07.2021 - Current
- Performed cash handling activities and secured nightly bank deposits.
- Planned events from concept to completion by responding to event inquiries, establishing budgets, and designing customized menus.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages, and front of house supplies.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Back Server
North Italia
07.2019 - 03.2021
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
- Enhanced team efficiency with well-stocked stations and efficient side work
- Supported team consistently, helping with hostess, food delivery and bussing needs
- Coordinated table assignments and arranged tables for groups
- Followed all safety, sanitization, and food handling guidelines.
Electrical Apprentice
Mammoth Electric
08.2017 - 04.2019
- Followed all safety procedures, company protocols, and OSHA guidelines
- Handled tools and assisted with maintenance and work orders
- Fastened boxes to walls to house electrical switches and outlets
- Assembled, installed, tested, and maintained electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
Assistant Manager (TRAINEE) / Cook
N Out
12.2013 - 07.2017
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Offered exceptional customer service to differentiate and promote the company brand
- Offered direction and gave constructive feedback to motivate team members
- Processed shipments and maintained organized stock shelves.
Front Of House Lead
Bruxie Gourmet Waffle Sandwiches
04.2012 - 10.2013
- Overseeing the entire front of house(Cashier, Barista, Bar, Food running, Dining) Lead closing shifts and was often entrusted as acting manager Keeping the store clean and assisting with guest grievances Greeting guests at the front door and walking them through the menu Stocking all areas of the restaurant Working as a
- G
Education
Coursework in understanding the National Electrical Code, Motors -
Southern California Institute of Technology
High School Diploma - undefined
Mission Viejo High School - Mission Viejo
General Electrical - Electrician
Southern California Institute of Technology
Anaheim, CA08.2017
Skills
- Weekly Menu Preparation
- Cash Receipt Balancing
- Staff Supervision
- Improvement Plans
- Health Code Compliance
- Organizing and Prioritizing
- Guest Inquiries
- Food and Beverage Service
- Quality Improvement Leadership
- Service Prioritization
- Equipment Maintenance
- Servant Leadership
Timeline
Front of House Supervisor
Bon Appetit Management
07.2021 - Current
Back Server
North Italia
07.2019 - 03.2021
Electrical Apprentice
Mammoth Electric
08.2017 - 04.2019
Assistant Manager (TRAINEE) / Cook
N Out
12.2013 - 07.2017
Front Of House Lead
Bruxie Gourmet Waffle Sandwiches
04.2012 - 10.2013
Coursework in understanding the National Electrical Code, Motors -
Southern California Institute of Technology
High School Diploma - undefined
Mission Viejo High School - Mission Viejo
General Electrical - Electrician
Southern California Institute of Technology