Summary
Work History
Education
Skills
Timeline
Generic

Maurice Hicks

Enterprise,AL

Summary

Driven and versatile Mechanic Technician with a proven track record at M&H Used Parts and Repair, enhancing vehicle performance and customer satisfaction through expert engine repair and effective team collaboration. Demonstrated leadership in mentoring teams to exceed performance goals, with a keen eye for quality inspection and a commitment to safety and efficiency.

Work History

Mechanic Technician

M&H Used Parts and Repair
  • Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
  • Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
  • Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

Production Team Leader

HSAA
  • Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led a team of production workers to consistently meet deadlines and exceed performance goals.
  • Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Conducted root-cause analysis on any identified issues during quality inspections, taking corrective action promptly.
  • Ensured adherence to safety protocols, maintaining an accident-free workplace throughout tenure as Production Team Leader.
  • Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for growth or advancement.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Facilitated regular team meetings to discuss progress towards goals, identify challenges, and develop solutions collaboratively.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Assessed and addressed production bottlenecks, improving overall manufacturing efficiency.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

General Construction Worker

Gencon Construction
  • Assisted in the planning and execution of various construction projects, ensuring successful completion and client satisfaction.
  • Efficiently prioritized tasks according to project needs, ensuring deadlines were consistently met without compromising quality standards.
  • Improved workplace safety by implementing and enforcing strict safety guidelines and procedures.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated power equipment to move materials and promote job efficiency.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Cleaned and maintained tools, equipment and worksites.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Operated forklifts and boom lifts to complete various tasks.

Enlisted Soldier

US Army
  • Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
  • Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
  • Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

Education

Diploma - General Studies

Enterprise High School
Enterprise, AL
05.1996

Skills

  • Management Training
  • Production Management Training
  • Quality Inspection Training
  • Mechanical Training
  • Survival and Safety Training
  • Forklift Training
  • Basic Computer Skills

Timeline

Mechanic Technician

M&H Used Parts and Repair

Production Team Leader

HSAA

General Construction Worker

Gencon Construction

Enlisted Soldier

US Army

Diploma - General Studies

Enterprise High School

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