Summary
Overview
Work History
Skills
Languages
Personal Information
Certification
References
Timeline
Generic

MAURICE JOHNSON

Dallas

Summary

Azure Cloud Network Engineer with expertise in hybrid cloud infrastructure and network security protocols. Delivered a 20% reduction in downtime through innovative monitoring solutions. Skilled in IP routing and troubleshooting, facilitating effective collaboration with clients and teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Azure Cloud Network Engineer

Microsoft
Dallas
10.2020 - 01.2025
  • Developed hybrid cloud infrastructure enabling secure data transfer between on-premise and cloud systems using Azure resources.
  • Provided immediate support for network outages and design issues for Microsoft’s top 500 billing Azure customers.
  • Achieved multiple certifications in Azure networking resources to enhance technical expertise.
  • Analyzed network traffic utilizing packet sniffers to diagnose and resolve issues.
  • Conducted network troubleshooting to identify and rectify connectivity problems.
  • Assisted in development of network monitoring system, achieving 20% reduction in downtime through real-time issue resolution.

Cloud Managed Services // Network Transition Engineer

Insight Global/Cisco
Dallas
12.2015 - 06.2020
  • Provisioned large network infrastructure customers on Cisco Cloud Managed Services Platform.
  • Discovered and integrated client network devices into cloud environment for enhanced connectivity.
  • Configured diverse device types including Cisco UC and Cisco Security on platform.
  • Established multiple IPsec VPN tunnels from Cisco Headend ASA 5500 crypto routers to client devices.
  • Facilitated Cisco support interactions with customer networks through secure tunnel implementation.
  • Acted as liaison between customers and Cisco for technical provisioning and transition issues.
  • Utilized ScienceLogic EM7 monitoring platform for effective oversight of customer network devices.
  • Trained new hires on Cisco Cloud technologies, ensuring rapid onboarding and proficiency.

Tier 3 Network Engineer // Network Operations Tier 3

HP Enterprise Services
Dallas
03.2013 - 10.2015
  • Provided support for Tier 1 and Tier 2 technicians across various network devices.
  • Delivered training in lab environments to enhance technician proficiency.
  • Troubleshot issues involving IP routing and switching on Cisco ASR9000, Cisco 6500, and 3750 series.
  • Resolved layer 1 issues with telecom networks and related elements.
  • Utilized Netflow for investigating IP traffic anomalies.
  • Optimized F5 BIG IP LTM functionality through troubleshooting and configuration adjustments.
  • Managed network mapping utilities to streamline troubleshooting processes.
  • Conducted initial configurations of Adtran 908 for network deployments.

Skills

  • Electrical switches and routers
  • Data center management
  • Cisco and Juniper technologies
  • Load balancing solutions
  • IP routing and networking
  • Network security protocols
  • Testing and troubleshooting skills
  • Engineering knowledge and maintenance
  • Problem-solving strategies
  • Firewalls and security systems
  • Network monitoring tools
  • OSI model expertise
  • Cloud computing solutions
  • Virtual private networks (VPN)
  • Telecommunications systems
  • Wireless LAN and access points
  • Communication and teamwork skills
  • 3-tier architecture design
  • Dynamic host configuration protocol (DHCP)
  • Simple network management protocols (SNMP)
  • Customer service excellence

Languages

English

Personal Information

Title: Cloud Engineer

Certification

  • Cisco CCNA and CCNP
  • Azure Networking Level 3
  • Specialty certification for Azure Application Gateways and Virtual Networks.

References

References available upon request.

Timeline

Azure Cloud Network Engineer

Microsoft
10.2020 - 01.2025

Cloud Managed Services // Network Transition Engineer

Insight Global/Cisco
12.2015 - 06.2020

Tier 3 Network Engineer // Network Operations Tier 3

HP Enterprise Services
03.2013 - 10.2015

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