Maurice Jones
El Paso,Texas
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
14
14
years of professional experience
3
3
Certification
Work History
Company Operations NCO
United States Army
06.2022 - Current
- Served as the Company Operations Noncommissioned Officer in Charge. I was responsible for the accountability, physical fitness, professional development, health and welfare 2 Noncommissioned Officers and 8 junior soldiers.
- I was also accountable for equipment valued over $2,000,000. Assisted Operations officer in resourcing, mission planning and tracking network operations.
- Managed daily operations of a network operation team and supply team,
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Gathered, organized and input information into digital database.
- Achieved results by working with staff to meet established targets.
- Developed effective improvement plans in alignment with goals and specifications.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained high levels of morale among subordinates, promoting open communication channels and addressing concerns promptly.
- Integrated intelligence activities into other military operations, plans and programs.
Platoon Sergeant
United States Army
11.2020 - 01.2022
- Supervised the installation, operation, and maintenance of Satellite systems; supervised troubleshooting and developed new troubleshooting methods for my team to implement. Established scheduling and maintenance execution for all NIPR, SIPR and CENTRIX systems.
- Improved operational efficiency with meticulous resource management and logistical planning.
- Planned and coordinated tactical movements of personnel and equipment.
- Handled administrative requirements, maintained records and submitted operational reports.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Coordinated successful missions through effective communication with adjacent units, higher headquarters, and support elements.
- Streamlined administrative processes to ensure timely completion of all assigned tasks and objectives.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Advised Maintenance Control Officer regarding needed repairs and material readiness.
- Trained, supervised and organized over 5 Non-Commissioned Officers and 11 soldiers.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Managed $8,000,000 worth of equipment assigned to me.
- Developed junior leaders through mentorship programs, enhancing their skillsets for future career progression.
Section Chief
United States Army
10.2019 - 11.2020
- Served as the Nodal Network Systems Supervisor, Section Sergeant and Shift Supervisor for the Unit Hub Node (UHN) with the Signal, Intelligence and Sustainment (SIS) Company, 3rd Infantry Division (3ID)
- Responsible for providing global Command, Control, Computers, Communications, and Intelligence (C4I) support to 3ID Headquarters and subordinate units.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Facilitated successful cross-departmental collaborations to achieve shared goals more efficiently.
- Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coordinated safety improvement activities and training to promote safety awareness.
- Implemented training programs to enhance staff knowledge and skills, boosting overall performance levels.
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Master of Science - Cloud Computing Systems
University of Maryland Global Campus
College Park06.2025
Master of Science - Cybersecurity Technology
University of Maryland Global Campus
College Park, MD03.2023
Bachelor of Science - Cybersecurity Managment & Policy
University of Maryland Global Campus
College Park, MD06.2021
Skills
- Technical Writing
- Developing security plans
- Application security
- Wireless Security
- Endpoint Protection
- Threat Intelligence
- Risk Mitigation
- Network Security
- Anomaly Detection
- System Hardening
- Intrusion Detection
- Patch management
Certification
- Fiber Optic Installer (FOI) Electronic Technicians Association
- Fiber Optic Technician (FOT) Electronic Technicians Association
- CompTIA Security + Ce Certification
Swimming, Biking, Functional Strength Training
I enjoy staying active and trying different ways to stay in shape. Swimming is probably one of my biggest passions aside from IT well technology as a whole. I use to swim in high school so it stuck with me; for me it's just something about being in the water that's incredibly freeing for me.
I enjoyed biking
Timeline
Company Operations NCO
United States Army
06.2022 - Current
Platoon Sergeant
United States Army
11.2020 - 01.2022
Section Chief
United States Army
10.2019 - 11.2020
Master of Science - Cloud Computing Systems
University of Maryland Global Campus
Master of Science - Cybersecurity Technology
University of Maryland Global Campus
Bachelor of Science - Cybersecurity Managment & Policy
University of Maryland Global Campus