Maurice Massey
Snellville,GA
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Clean House Removal - Junk & Demolitions Cleanup Company In
3345 Forrest Bend Lane
02.2022 - Current
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Warehouse Order Selector
Publix Distribution Warehouse
411 Hurricane Shoals Rd
09.2019 - 02.2022
- Conducted interviews by following stringent guidelines and confidentiality laws.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Checked inventory and selected products from specific locations based upon availability.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Maintained store assets with effective loss prevention strategies.
- Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Managed timely and effective replacement of damaged or missing products.
- Enhanced warehouse efficiency through precise organization and effective space utilization for easy retrieval of items.
- Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
- Safely and securely loaded items to prevent damage during transport.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Supervised and trained new staff in performing census.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Prepared and checked outbound shipments for accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Participated in ongoing training sessions and workshops, staying up-to-date with industry trends and advancements for continued growth in the role.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
Education
Core Study Diploma - Core
Shiloh High School
Snellville, GA05.2002
Skills
- Data Analysis
- Finance and Accounting Oversight
- Supplier Monitoring
- Database Maintenance
- Proficient in Software
- Goal Setting
- Staff training/development
- Performance Evaluations
- Effective leader
- Strategic Planning
- Employee Motivation
- Quality Assurance
- Organizational Structuring
- Training Management
- Business Leadership
- Performance Improvements
- Process Improvements
- Department Oversight
- Management Team Building
- Team Leadership
- Staff Management
- Relationship Building
- Employee reviews
- Assignment Delegation
- Performance Improvement
- Logistics
- Employee Development
- Program Optimization
- Delegating Work
- Recruitment
- Policy Development and Enforcement
- Decision-Making
- Staff Development
- Delegation
Timeline
Manager of Operations
Clean House Removal - Junk & Demolitions Cleanup Company In
02.2022 - Current
Warehouse Order Selector
Publix Distribution Warehouse
09.2019 - 02.2022
Core Study Diploma - Core
Shiloh High School