Maurice Morris
Washington
Summary
Dynamic team member at Whole Foods Market Inc, recognized for delivering exceptional customer service and enhancing shopping experiences. Proven leadership in training new associates and implementing process improvements, resulting in increased efficiency. Strong skills in inventory management and a commitment to workplace safety ensure optimal operations and a positive team environment.
Overview
8
8
years of professional experience
Work History
Team Member
Whole Foods Market Inc
06.2017 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance shopping experiences.
- Maintained product quality by regularly checking expiration dates and ensuring proper stock rotation.
- Collaborated with team members to uphold store cleanliness and presentation standards, ensuring an inviting environment.
- Assisted in training new employees on store policies, procedures, and customer service best practices.
- Educated staff on organizational mission and goals to help employees achieve success.
- Trained and mentored new associates on safety protocols and inventory management procedures.
- Implemented process improvements that enhanced efficiency in stock organization and retrieval.
- Managed inventory control systems, maintaining optimal stock levels and reducing discrepancies.
- Conducted quality checks on received goods, ensuring compliance with company standards before distribution.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Education
R.I.C.A Souther Maryland
Cheltenham, MDSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning
- Leadership qualities
- Workplace safety
- Heavy lifting
- Product knowledge
- Training and mentoring
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
Accomplishments
- Voted employee of the month by leadership in 2016 & 2024
Timeline
Team Member
Whole Foods Market Inc
06.2017 - Current
R.I.C.A Souther Maryland