MAURICE NEAL
Rockford,United States
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 75 pounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Warehouse Worker / PPI
05.2016 - 01.2017
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems
- Reduced order processing times with streamlined picking, packing, and shipping procedures
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Machine Operator / Rockford Molded Products
01.2014 - 04.2016
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Customer Service Representative / Servicom
04.2012 - 12.2013
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Streamlined call center processes for improved efficiency and reduced wait times
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
GED -
Illinois Community College Board
09.2013
Skills
- Workplace Safety
- Safety Compliance
- Materials Management
- Equipment monitoring
- Machinery Operation
- Automated Assembly
- Manufacturing
- Teamwork and Collaboration
- Assembly procedures
- Good Communication
- Heavy Lifting
- Assembly and production
- Strong Work Ethic
- Machinery Operations
- Critical Thinking
- Reading Comprehension
- Documentation
- Problem Resolution
- Call Center Operations
- Customer Service
Timeline
Warehouse Worker / PPI
05.2016 - 01.2017
Machine Operator / Rockford Molded Products
01.2014 - 04.2016
Customer Service Representative / Servicom
04.2012 - 12.2013
GED -
Illinois Community College Board