Maurice Phillip Jr.
WEST PALM BEACH,FLORIDA
Summary
At FedEx, I spearheaded warehouse operations, enhancing efficiency and team performance through expert leadership and strategic planning. Leveraging skills in operations management and effective communication, I boosted productivity and fostered a culture of safety and continuous improvement, achieving significant gains in customer satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Warehouse Operations Supervisor
Fedex
05.2008 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Ensured compliance with federal regulations governing warehousing and distribution industry by staying updated on relevant laws and policies.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Conducted cost-benefit analyses for proposed warehouse projects, evaluating the potential return on investment and feasibility of implementation.
- Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problem solving..
- Developed strong relationships with suppliers, negotiating favorable contracts for timely deliveries.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL06.1995
Skills
- Warehouse Safety
- Order Picking
- Shipping and receiving
- Load Planning
- Problem-Solving
- Loading and unloading
- Customer care
- Warehouse Operations
- Heavy Lifting
- Team Building and Leadership
- Employee Safety
- Team coaching
- Safety standards
- Operations Management
- Documentation
- Staff Management
- Mentoring and training
- Operations Planning
- Employee Scheduling
- Performance Evaluations
- Multitasking
- Excellent Communication
- Email and Phone Communication
- Organizational Skills
- Active Listening
- Effective Communication
Timeline
Warehouse Operations Supervisor
Fedex
05.2008 - Current
High School Diploma -
Palm Beach Lakes High School