Maurice Phillip Jr.
WEST PALM BEACH,FLORIDA
Summary
At FedEx, I spearheaded warehouse operations, enhancing efficiency and team performance through expert leadership and strategic planning. Leveraging skills in operations management and effective communication, I boosted productivity and fostered a culture of safety and continuous improvement, achieving significant gains in customer satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Warehouse Operations Supervisor
Fedex
West Palm Beach, FL
05.2008 - Current
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Ensured compliance with federal regulations governing warehousing and distribution industry by staying updated on relevant laws and policies.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Conducted cost-benefit analyses for proposed warehouse projects, evaluating the potential return on investment and feasibility of implementation.
- Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problem solving..
- Developed strong relationships with suppliers, negotiating favorable contracts for timely deliveries.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL06.1995
Skills
- Warehouse Safety
- Order Picking
- Shipping and receiving
- Load Planning
- Problem-Solving
- Loading and unloading
- Customer care
- Warehouse Operations
- Heavy Lifting
- Team Building and Leadership
- Employee Safety
- Team coaching
- Safety standards
- Operations Management
- Documentation
- Staff Management
- Mentoring and training
- Operations Planning
- Employee Scheduling
- Performance Evaluations
- Multitasking
- Excellent Communication
- Email and Phone Communication
- Organizational Skills
- Active Listening
- Effective Communication
Timeline
Warehouse Operations Supervisor
Fedex
05.2008 - Current
High School Diploma -
Palm Beach Lakes High School