Maurice Robinson
Baltimore,MD
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
9
9
years of professional experience
Work History
Deli Clerk
Giants
Baltimore, MD
11.2021 - Current
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Offered suggestions for additional items that would complement customer's order selections.
- Maintained records such as inventory levels or sales figures.
- Inspected labels on deli products to verify accuracy of pricing.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Utilized point-of-sale system to process payments from customers.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained safe food handling practices to prevent germ spread.
Steward
Camden Yards
Baltimore, MD
03.2016 - 11.2021
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
- Maintained a clean, safe, and organized work environment.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked supplies such as food items in refrigerators, freezers, cupboards.
- Operated dishwashers to wash dishes, glasses, silverware, pots and pans.
- Assisted with unloading delivery trucks and putting away stock.
- Cleaned equipment used in kitchen operations such as ovens, grills, fryers.
- Swept and mopped floors of the kitchen area on a regular basis.
- Removed trash from kitchen areas according to established procedures.
- Disposed of waste materials in designated containers per health regulations.
- Collected soiled linens from dining room tables for laundering purposes.
- Prepared large quantities of food items according to recipes or special customer orders.
- Provided general assistance during catering events when required by management staff.
- Assisted cooks with preparing ingredients for meals or snacks as requested by supervisor.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
- Responded quickly to any spills or messes that occurred within the kitchen area.
- Adhered strictly to safety protocols at all times while handling sharp knives and other tools.
- Checked temperatures of freezers and refrigeration units regularly throughout shift.
- Reported any necessary repairs or replacements needed for kitchen equipment.
- Inspected equipment for proper functioning prior to use each day.
- Followed all company guidelines related to food safety standards during meal preparation.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
- Swept and mopped dining areas to provide clean surfaces.
- Replenished stations throughout restaurant and restocked cupboards, serving areas, and salad bars to meet employee and customer demands.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Personally welcomed guests and helped find most suitable offerings through effective questioning.
- Coordinated with vendors and suppliers for timely delivery of cleaning and kitchen supplies.
- Enforced health and safety regulations within the kitchen and dining areas to prevent accidents.
Dishwasher
Lord Baltimore Hotel
Baltimore, MD
08.2016 - 08.2017
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Education
High School Diploma -
Coppin Academy HighSchool
Baltimore, MD03-2015
Skills
- I am very good at leadership, when it comes to helping others and showing the ropes, I also was in training to become assistant manager at Giants
- I am very creative especially when it comes to ideas or when it comes putting it down or drawing on paper
- I am Always on time, never late and had perfect attendance when it comes to showing up everyday even in school
- I am a very good at keeping things clean and organize and neat, just to make things easy for everyone especially at work
- I am a certified forklift driver, took classes and got my license back in the summer
- Also great at learning to cook, as a Deli clerk in Giants i cooked Fried foods, and baked, also chickens as well, even in camden yards, i cooked food such as burgers , and cheese stakes as well
Timeline
Deli Clerk
Giants
11.2021 - Current
Dishwasher
Lord Baltimore Hotel
08.2016 - 08.2017
Steward
Camden Yards
03.2016 - 11.2021
High School Diploma -
Coppin Academy HighSchool