Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Roux

Miami,FL

Summary

Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments. Equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Excellent at customer service and conflict resolutions. Efficient Customer Service Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer relationship management, and complaint resolution. Excel at communication, problem-solving, and time management, ensuring top-notch service delivery in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Cleaner

Samraith
Miami, Florida
11.2024 - Current
  • Followed company uniform, performance and security policies with every job.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Kept business entrances clean, tidy and professional in appearance.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Sanitized frequented areas and equipment using approved supplies.

Food Server

Bjs Restaurants Inc
Miami, FL
01.2024 - 09.2024
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Employed strong organizational skills to handle high-volume service periods without compromising quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Security Officer

Delta 5 Management
Homestead, Florida
08.2023 - 12.2023
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored premises and recorded activity in daily officer reports.
  • Responded to alarms and conducted investigations as required.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Reported safety hazards for remediation response.
  • Identified suspicious activity to determine appropriate response.

Education

High School Diploma -

Miami Southridge Senior High School
Miami, FL
06-2021

Skills

  • Stationary surveillance
  • Identification verification
  • Visitor tracking
  • Checkpoint management
  • Operations management
  • Superior customer service
  • Conflict de-escalation
  • Surveillance
  • Multitasking and organization
  • Team development
  • Verbal and written communication
  • Supply stocking
  • Equipment operation
  • Cross-functional teamwork

Timeline

Cleaner

Samraith
11.2024 - Current

Food Server

Bjs Restaurants Inc
01.2024 - 09.2024

Security Officer

Delta 5 Management
08.2023 - 12.2023

High School Diploma -

Miami Southridge Senior High School
Maurice Roux