Medical Assistant Supervisor
Center point health services inc
Philadelphia , PA
06.2017 - 11.2023
- Coordinated workflow between physicians and other healthcare professionals within the practice setting.
- Developed strategies for improving efficiency in patient scheduling processes; implemented revised protocols accordingly.
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
- Provided support during peak periods or when additional staffing was required due to absences or vacations.
- Determined acceptability of specimens for testing according to established criteria.
- Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
- Selected and prepared specimens and media for cell cultures.
- Performed periodic audits of records maintained by Medical Assistants related to patient visits and encounters.
- Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.