Medical Assistant Supervisor Center point health services inc
Philadelphia , PA
06.2017 - 11.2023
Coordinated workflow between physicians and other healthcare professionals within the practice setting.
Developed strategies for improving efficiency in patient scheduling processes; implemented revised protocols accordingly.
Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
Provided support during peak periods or when additional staffing was required due to absences or vacations.
Determined acceptability of specimens for testing according to established criteria.
Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
Selected and prepared specimens and media for cell cultures.
Performed periodic audits of records maintained by Medical Assistants related to patient visits and encounters.
Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
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