Maurice Sanders
3000 Longfellow Hazel Crest ,IL
Summary
Dynamic Store Manager with a proven track record at Jiffy Lube, excelling in customer service and problem-solving. Enhanced team performance through effective training and operational improvements, achieving significant efficiency gains. Skilled in inventory management and dedicated to maintaining high service quality standards while fostering strong customer relations.
Overview
18
18
years of professional experience
Work History
Store Manager
Jiffy Lube
Chicago, IL
09.2017 - 02.2026
- Performed oil changes, brake services, and transmission repairs. Assisted customers with inquiries and service needs. Processed payroll and managed store opening and closing procedures. Conducted daily and monthly inventory checks and maintained store cleanliness.
- Resolved customer concerns through effective communication and problem-solving strategies.
Assistant Manager
Jiffy Lube
Homewood, IL
10.2007 - 08.2017
- Oversaw daily operations, ensuring adherence to safety protocols and service quality standards.
- Trained and mentored team members, enhancing skills in automotive service techniques and customer interaction.
- Analyzed service performance metrics to identify areas for operational improvement and efficiency.
- Implemented inventory management practices, optimizing stock levels and reducing waste through effective ordering systems.
Education
GED -
Tinley Park
Tinley Park, ILSkills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Timeline
Store Manager
Jiffy Lube
09.2017 - 02.2026
Assistant Manager
Jiffy Lube
10.2007 - 08.2017
GED -
Tinley Park