Wayne Brown
Clarksville,TN
Summary
Highly experienced accounting leader (20+ years) driving operational efficiency and team productivity through innovative solutions. Proven ability to enhance processes and boost team performance by 20%, leveraging expertise in regulatory compliance, tax filings, and business operations. Proficient in cross-functional collaboration, technology platforms, and critical thinking. Dedicated to advancing service management and leading teams to achieve exceptional results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quickbooks Live Leadership
Intuit
12.2018 - Current
- Founding member of QB Live team, played a key role in the product launch and subsequent growth, contributing across all service areas (CU, MN, EA) & involvement in multiple projects.
- Fostered a positive work environment by promoting employee engagement initiatives and recognizing outstanding contributions from team members. This drastically increased our teams morale which after speaking with manager this directly improved our teams pulse survey results.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Cross-trained existing employees to maximize team agility and performance.
- Gathered data & presented on accounting principles and company procedures to continue to enhance our teams knowledge.
- Pioneered a monitoring system to enhance service standards and agent accountability
- Collaborated with the Standards department to update help panel for a more uniform process across organization.
- Forged strong partnerships across departments to streamline project success and optimize processes.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Volunteer Board Treasurer
Rossview Elementary PTO
07.2022 - Current
- Ensured financial stability by developing and implementing effective financial strategies and policies.
- Provided accurate financial information to the board on a timely basis, ensuring informed decision making.
- Collaborated with executive leadership to develop strategic initiatives that drove organizational growth and success.
- Safeguarded organizational assets through regular monitoring of financial performance, conducting audits, and maintaining internal controls.
Senior Tax Advisor
Intuit
12.2017 - Current
- Boosted customer satisfaction, achieving 99% NPS and 97% CR scores.
- Mentored Tax Support staff, enhancing skill levels.
- Increased client satisfaction by proactively identifying opportunities for additional deductions or credits through careful analysis of financial data.
- Implemented effective communication strategies within the team, fostering a collaborative environment that facilitated knowledge sharing and problem-solving capabilities.
- Continuously monitored changes in legislation and best practices, staying ahead of trends to provide clients with the most up-to-date guidance possible.
Senior Accountant
Rath Gibson
06.2015 - 08.2018
- Analyze cost accounting data and assist with cycle and physical counts
- Assist in SOX Compliance Testing
- Post transactions to both accounts payable and general ledger systems
- Reconcile AP and other General Ledger Accounts during month close
- Quarterly Sox Testing
- Coordinate with IT for system improvement, development and maintenance of issue relating to inventory, receiving and shipping
- Calculated tax owed, prepared and submitted returns and upheld compliance with all applicable laws
- Evaluated and improved accuracy and completeness of financial records
- Completed year-end closing processes with controllers and external auditors
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines
- Prepared monthly journal entries and reconciliations
Manager
HR Block Inc
11.2004 - 04.2017
- Boosted branch efficiency, driving profit growth through accounting process optimization.
- Oversaw team of Ten tax professionals handling over 1k clients per year.
- Elevated office efficiency and profit by refining accounting processes.
- Fostered staff growth thorough dedicated mentoring and structured career development plans. Also created a customer survey system to assist in improving agent skill.
- Work with IRS or other relevant government organizations on behalf of clients to address issues.
- Controlled costs to keep business operating within budget and increase profits.
Staff Accountant
US Cellular Corporation
07.2006 - 09.2010
- Reconcile credit card transactions to Merchant statements
- Prepare various analytical reports using excel
- Communicate finding to store leaders and other management personnel
- Participate in cross-functional collaborative teams responsible for Cash Simplification project implementation of cellular prepaid platform upgrade
- Identify issues with current processes and implement corrective solutions, including billing system code mapping errors
- Develop and document processes and procedures
- Prepared monthly journal entries and reconciliations
- Recipient of TDS Outstanding Performance (TOP) Award in 2010 for Cash Simplification project
Education
Master of Science - Taxation
University of Cincinnati
Cincinnati, OH12.2024
Bachelor’s Degree - Accounting
University of Phoenix
Phoenix, AZ05.2012
Associate degree - Supervisory Management
Blackhawk Technical College
Janesville, WI05.2006
Skills
- Strategic Planning
- Decision-making
- Complex Problem-solving
- Operations management
- Performance management
- Trend analysis
- Research-based Decisions
- Tax Law
- Financial Statements Preparation
- Accounting
- Payroll
- Sales Tax
Certification
- Enrolled Agent License to practice before IRS (EA)
- QuickBooks Pro Advisor
Profile Pages
- Https://www.linkedin.com/feed/update/urn:li:activity:6647685401182031872/
- Https://proadvisor.intuit.com/app/accountant/search?searchId=wayne-brown54
Timeline
Volunteer Board Treasurer
Rossview Elementary PTO
07.2022 - Current
Quickbooks Live Leadership
Intuit
12.2018 - Current
Senior Tax Advisor
Intuit
12.2017 - Current
Senior Accountant
Rath Gibson
06.2015 - 08.2018
Staff Accountant
US Cellular Corporation
07.2006 - 09.2010
Manager
HR Block Inc
11.2004 - 04.2017
Bachelor’s Degree - Accounting
University of Phoenix
Associate degree - Supervisory Management
Blackhawk Technical College
- Enrolled Agent License to practice before IRS (EA)
- QuickBooks Pro Advisor
Master of Science - Taxation
University of Cincinnati
Similar Profiles
Brooke AllenBrooke Allen
Contract Recruiter at IntuitContract Recruiter at Intuit
Cassie WestermanCassie Westerman
Technical Support Representative at IntuitTechnical Support Representative at Intuit
Kanchan MalhotraKanchan Malhotra
Tax Expert at IntuitTax Expert at Intuit