Maurice Wallace-Grier
Charlotte,USA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Security Officer
Carowinds Amusement Park
Perth Amboy, NC
07.2026 - Current
- Monitored park premises to ensure guest safety and security.
- Monitored surveillance cameras and acted on suspicious activity to prevent security breaches.
- Responded promptly to incidents and emergencies, ensuring safety and security.
- Conducted regular patrols of designated areas to identify potential hazards.
- Assisted in crowd control during peak times to maintain order and safety.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto the premises.
- Maintained security equipment, ensuring proper functionality at all times.
Operations Supervisor
FedEx Ground
Charlotte, NC
09.2024 - 11.2025
- Supervised daily operations, enhancing package handling and ensuring timely deliveries.
- Trained and mentored new team members, reinforcing safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency within the sorting facility.
- Coordinated with management to resolve operational challenges and optimize resource allocation.
Technician
Vanderlande Industries
Charlotte, NC
05.2024 - 09.2024
- Operated and maintained automated material handling systems, ensuring consistent performance and reliability.
- Diagnosed equipment malfunctions, implementing corrective actions that significantly reduced downtime.
- Collaborated with team members to streamline workflows, resulting in improved operational efficiency.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
Supervisor
Kids Empire
Charlotte, NC
06.2022 - 05.2024
- Enhanced customer service skills through daily interactions with diverse customers.
- Trained new employees on customer service techniques to ensure consistent service quality.
- Processed cash, check, and credit transactions as a cash register operator, ensuring accuracy and efficiency.
Warehouse Associate
Amazon
Avenel, New Jersey
11.2023 - 01.2024
- Facilitated inventory management by identifying and marking items for removal from shelves or storage areas, ensuring efficient space utilization.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Sold products to customers by explaining product features and benefits.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Conducted inventory assessments by accurately identifying and marking items for removal from designated storage locations, contributing to organized storage and inventory control.
Court Monitor
Altitude Trampoline Park
Woodbridge, New Jersey
01.2022 - 06.2022
- Monitored court proceedings to ensure a safe and secure environment for all participants.
- Monitored guest activities to ensure safety and compliance with park rules.
- Conducted regular inspections of bounce areas for hazards or maintenance needs.
- Enforced park policies to maintain a safe and enjoyable environment for guests.
- Provided exceptional customer service by addressing guest inquiries and concerns promptly.
Cashier
Burlington
Woodbridge, New Jersey
09.2021 - 01.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of checkout area to ensure a welcoming environment for customers.
- Fostered teamwork by collaborating with colleagues on various projects.
- Provided exceptional customer service by engaging customers in a friendly manner, enhancing their shopping experience.
Education
High School Diploma -
Academy for Urban Leadership Charter School
Perth Amboy, New JerseySkills
- Security guard license
- Incident Response
- Surveillance Operations
- CCTV monitoring
- Access control
- Entrance control
- Crowd control
- Patrol management
- Crisis Management
- Security Equipment Use
- Team Leadership
- Inventory Management
- CCTV monitoring
Certification
- SLED CERTIFIED-carowinds 2026
Timeline
Security Officer
Carowinds Amusement Park
07.2026 - Current
Operations Supervisor
FedEx Ground
09.2024 - 11.2025
Technician
Vanderlande Industries
05.2024 - 09.2024
Warehouse Associate
Amazon
11.2023 - 01.2024
Supervisor
Kids Empire
06.2022 - 05.2024
Court Monitor
Altitude Trampoline Park
01.2022 - 06.2022
Cashier
Burlington
09.2021 - 01.2022
High School Diploma -
Academy for Urban Leadership Charter School