Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Washington

Hempstead,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Para Transit Operator

Transdev Transportation Nice Bus
Garden City, NY
10.2023 - Current
  • Ensured passenger safety during emergencies by following established protocols and procedures diligently.
  • Enhanced safety measures by conducting thorough pre-trip vehicle inspections and addressing potential issues promptly.
  • Collaborated with dispatchers to efficiently address changes in scheduling or routing, minimizing delays for passengers.
  • Reduced customer complaints by consistently adhering to established routes and schedules.
  • Improved passenger satisfaction by providing timely and efficient transportation services to individuals with disabilities.
  • Operated various types of paratransit vehicles proficiently while adhering to traffic laws at all times.

Route Service Representative

Nixon Medical
01.2023 - 10.2023
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Immediately addressed problems with customers to promote speedy resolution.

Driver

Wheelz Up LLC
01.2020 - 12.2022
  • Loading vehicle with auto parts to deliver
  • Take merchandise to Customer location for delivery
  • Give invoice to sign and pick up any payments required
  • Bring back all monies, invoices and checks when all parts are delivered.

Dock Worker

Paraco Gas Corporation
01.2017 - 01.2020
  • Unloading trucks with empty propane tanks
  • Refill tanks and reload trucks each day
  • Palletize over stocked tanks in a neat and safe area
  • Collaborate with management regularly

Inside Sales Representative

Vanguard Cleaning Systems
01.2014 - 01.2016
  • Perform daily local business prospective account contact calls
  • Maintain an average of 100 outbound calls to prospects each day
  • Record and track all prospective and existing account contact information utilizing the region’s CRM (Customer Relationship Management) Database
  • Perform consistent follow-up and follow-through with prospective and existing accounts
  • Collaborate with management team regularly

Patient Care and Recall Specialist

Hearing Help Associates
01.2013 - 01.2014
  • Established and maintained relationships with patients to increase customer buy-in
  • Fielded between 75-100 calls per day to patients and prospects for hearing exam
  • Followed-up with prospective clients in regards to mailings and special promotions
  • Maintained and updated patient database including call logs and sales reports
  • Scheduled qualified appointments to increase sales revenue

Sales Representative and Senior Telemarketer

Federated Payments
01.2011 - 01.2013
  • Coached and trained employees to increase productivity
  • Presented rate analysis proposals demonstrating reduced savings
  • Contacted prospects to solicit new accounts and explain product value
  • Finalized appointments for outside sales representatives
  • Maintained accurate records of all telemarketing activities

Machine Operator

Netflix
01.2008 - 01.2011
  • Operated automated machinery for shipping and receiving of company products Performed equipment maintenance to ensure optimal functionality Coordinated with postal distribution center for approval of shipments

Education

Southside High School

Candidate for Bachelor’s - Music Production & Engineering

Berklee College of Music

Skills

  • HIGHLIGHTS OF SKILLS:
  • Excellent interpersonal skills, with experience training and developing employees
  • Independent and solid team leader with excellent customer service abilities
  • High level of energy and enthusiasm
  • Exceptional phone personality, able to build rapport with every caller
  • Order Picking and Processing
  • Safe Driving Techniques
  • Driving and Transportation
  • City and Non-City Driving
  • Verbal and Written Communication
  • Customer Service
  • Shipping and Packaging
  • Valid Driver's License
  • Route Management
  • Driver Relations
  • Equipment Monitoring
  • Loading and Unloading

Timeline

Para Transit Operator

Transdev Transportation Nice Bus
10.2023 - Current

Route Service Representative

Nixon Medical
01.2023 - 10.2023

Driver

Wheelz Up LLC
01.2020 - 12.2022

Dock Worker

Paraco Gas Corporation
01.2017 - 01.2020

Inside Sales Representative

Vanguard Cleaning Systems
01.2014 - 01.2016

Patient Care and Recall Specialist

Hearing Help Associates
01.2013 - 01.2014

Sales Representative and Senior Telemarketer

Federated Payments
01.2011 - 01.2013

Machine Operator

Netflix
01.2008 - 01.2011

Southside High School

Candidate for Bachelor’s - Music Production & Engineering

Berklee College of Music
Maurice Washington