Denise Dexter
Canton,MI
Summary
Experienced and versatile professional with a diverse background in medical records/billing, customer service, clerical work, childcare, and call center operations. Committed to providing exceptional service and fostering positive relationships with clients, colleagues, and the community. A dedicated wife, mother, and grandmother, with strong values of loyalty, reliability, compassion, and helpfulness.
Overview
12
12
years of professional experience
Work History
PARA-TRANSIT OPERATOR
SMART TRANSPORTATION
01.2019 - Current
- Operate motor coach to transport passengers in a safe and efficient manner
- Work in time structured environment under minimal supervision
- Completing necessary inspections and reports
- Ability to perform arithmetical calculations and exercise sound and quick judgment
- Assist passengers with limited mobility to board or exit the bus with dignity and respect
- Safely transported X number of passengers daily, ensuring on-time arrivals and departures."
CHILD CARE PROVIDER
CRADLE 2 CRAYON
01.2015 - 01.2019
- Experience in childcare, demonstrating a compassionate and nurturing approach to caring for children of various ages
- Responsibilities included maintaining a safe and engaging environment, facilitating age-appropriate activities, and fostering positive communication with both children and parents/guardians
- Provide minor children and infants with a safe environment
- Practice proper sanitation protocols
- Schedule and journal daily activities and meals preparation
- Show patience at all times.
Customer service
Target
01.2013 - 01.2018
- Worked in Guest Services and Retail Sales, providing exceptional customer service and fostering positive client interactions
- Skilled in greeting customers, handling inquiries, resolving issues, and promoting products/services, while contributing to overall sales
- Extensive experience in customer service and clerical roles, developing strong communication, problem-solving, and organizational skills
- Proven track record of providing exceptional service to customers, while efficiently managing administrative tasks and maintaining accurate records.
Education
GED -
Henryford High School
Detroit, MI10.1986
Skills
- Positive Attitude and Demeanor
- Patience and Empathy
- Safe Driving Practices
- Critical thinking abilities
- Customer Service
- Effective communication skills
- Problem-solving abilities
- Multitasking Abilities
- Quick Learning Abilities
- Attention to Detail
- Basic Computer Literacy
- Organizational Skills
Accomplishments
- Achieved promotion to Claims Specialist by completing evaluations with accuracy and efficiency.
Timeline
PARA-TRANSIT OPERATOR
SMART TRANSPORTATION
01.2019 - Current
CHILD CARE PROVIDER
CRADLE 2 CRAYON
01.2015 - 01.2019
Customer service
Target
01.2013 - 01.2018
GED -
Henryford High School
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